Assistant Office
Resume:
Amanda Azevedo
** ***** **. *** *. Lowell, MA ***52
Profile:
Committed and motivated office assistant with exceptional customer services and decision-making skills. Strong professional demeanor, work ethic and great initiative. Proficient at quickly learning new procedures and taking ownership of diverse projects.
Strengths:
High computer skills which include Microsoft word, Excel, data sheets, and more
Communication skills
Ability to manage multiple competing priorities
Hands on experience with all aspects of customer service, and the integral importance of teamwork with all other disciplines.
High energy individual with ability to motivate others
Professional Experience:
Park Hill Real Estate/CCC Total Financial Services
January 2017 to Present
Answering phones, making appointments
Book keeping, filing, billing, and mailing
Scanning and uploading real estate files
Taxes
Stonebridge at Burlington Assisted Living
March 2013 to January 2017
Lead Resident Care Assistant Generations Neighborhood
Responsible for personal care, safety, and medication management.
Trained new employees, assisted with scheduling
Handled issues that arose amongst resident care assistants.
Making phone calls to families & sending emails on updates about the community & activities.
Accountable for maintenance of making: face sheets, putting together emergency books, residents’ listings, laundry lists, shower lists, seating charts, dietary books, hourly checks, stocking items for kitchen, RCA supplies, beepers, keys.
Billerica Crossings, Assisted Living
Certified Resident Care Assistant
November 2007 to March 2013
Provided health care checks for a diverse senior population with varying degrees of acuity. Assisted residents with activities of daily living: showers, dressing, feeding, assist with medications, laundry. Provided therapeutic recreational programming. Promoted and Selected as Cultural Ambassador for Resident Care Team in conjunction with the Executive Director.
Licenses/Certificates:
Certified Nursing Assistant/Home Health Aide
CPR Certified
HIPPA
Education:
Northern Essex Community College General Studies: Nursing (2008-2011)
Greater Lowell Vocational High School (2004-2008)
Languages:
Fluent in English and Portuguese
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