Security Safety Officer

Kemika A. Panton-Green

Lot *** New Harbour Village 3, Old Harbour, St. Catherine, Jamaica 1-876-***-**** ************@*****.***

CAREER OBJECTIVE

It is my intention to work S.M.A.R.T at a cutting-edge pace to enhance my knowledge and experiences, while providing excellent customer service, administrative and human relations, through utilizing all the skills and abilities I possess. Applying the scope of the company’s standards, it is my intention to communicate with the industry leaders and develop networks that will boost the company’s image and reputation.

EDUCATION

[DIPLOMA] [2020] [ALISON.COM][ONLINE]

Major: Project Management

[DIPLOMA] [2019] [UNIVERSITY COLLEGE OF THE CARIBBEAN] [ONLINE]

Major: Occupational Health & Safety

[DIPLOMA] [2019] [DISTINCTION COLLEGE] [PENDING]

Major: Specialist Healthcare

[CERTIFICATE] [2017] [CYBRARY] [ONLINE]

Major: Risk Management

[CERTIFICATE] [2016] [BUREAU OF STANDARDS] [JAMAICA] Major: Business Continuity Management

[DIPLOMA] [2015 - 2017] [ALISON.COM][ONLINE]

Major: Human Resource Management

Major: Workplace Safety and Health/Work Station Ergonomics/Stress Management/Supervisor MGT – Communication Skills

[DIPLOMA] [2015] [PENNFOSTER UNIVERSITY][ONLINE] Major: Private Investigation

[NVQJ] [2014] [GARMEX ACADEMY]

Interior Designs

[DIPLOMA] [2013] [VTDI]

Major: [Applied Technology and Development]

Specialization: [Business Education and Training]

[NVQJ [2009] [STONYHILL HEART ACADEMY]

Major: [General Accounting 2]

Minor: [Computer Studies]

CxC : Mathematics

[CXC [2002- 2008] [THE QUEEN’S HIGH SCHOOL & PORTMORE COMMUNITY COLLEGE]

Integrated Science

Caribbean History

English Language

Home and Family Management

Ccslc-Spanish

Principles of Accounts

Social Studies

SKILLS & ABILITIES

FIRST AID AND FIRE WARDEN TRAINED

•I have training in emergency response which includes CPR and Fire evacuation procedures

PROMOTION/MERCHANDISING AND TEACHING/TRAINING

•I have teaching experiences from which I have gained adequate knowledge that I am able to build on to become an even better educator.

SYSTEMS, SOFTWARES & PROGRAMS

•Accounting (PeopleSoft) • Computing (Microsoft Office and Peachtree) • Systems (Sita, Babel, Babel extra,

Maestro, Emulator, Quick, latitude) •CRM • ACSR • CCTV & Access Control Systems (HIKVision, Kantech, Evolis Securion IDprinter, Secure Pro).

LEADERSHIP

•Strong interpersonal skills • Communicate effectively both orally and written and also possess • Strong listening skills.

•I have an appreciation for sign language and basic knowledge of Spanish.

•Education department of my Church (Olympic Way Church of God of Prophecy).

•Mentor at the Y.O.U Youth Opportunities Unlimited as well as at the Church of God of Prophecy Youth Mentorship Program and a volunteer at the Jamaica Youth for Christ and the Mustard Seed Community for children.

•The president for my group at the Stony Hill HEART Academy in 2009.

EXPERIENCES

[FACILITIES & MAINTENACE SUPERVISOR] PRIMESPORTS (JAMAICA) LTD /SUPREME VENTURES] MAY 2018 - PRESENT]

Monitor, screen, respond to and distribute incoming communications

Interact with external clients

Ensure all service providers/ contractors adhere to the preventative maintenance schedule

Generate purchase requisitions as per procurement rules and guidelines

Ensure notifications to staff and security are given with adequate time prior to preventative maintenance works and projects executed at all facilities.

Ensure all department records are stored both electronically and hard copy.

Track and monitor all contracts with our service providers and contractors.

Provide administrative support for the department

Schedule inspections with external bodies such as fire, and health and safety inspections etc.

Monitor monthly expenses on all facilities as per department budget

Key Accomplishments

Review and update service providers and property contracts/lease agreement

Schedule servicing for the various equipment at the different locations island wide.

Create the Facilities and Maintenance policy and procedure manual

Drafted the Health and Safety Manual for the Group.

[SECURITY & SAFETY EXECUTIVE] ATLAS PROTECTION SERVICES /SUTHERLAND GLOBAL SERVICES] JANUARY 2016 – MAY 2018]

•Implementing and maintaining BS OSHA 18001:2007. This gave the company a competitive edge from its competitors.

•Create and maintain internal and external vendor relation that enhance the department productive outcome.

•Maintain department’s accounting system. Create and maintain Security budget for geography, which influenced funds utilization.

•Maintain goods and services procurement process while negotiation prices.

•Manage contracted security services for all sites.

•Manage Opex and Capex Security budget for all sites.

•Leader of the Emergency Response Team and The Local Safety Officer for the New Kingston Site

•Implement security procedures as per client SOW.

•Led investigations of security incidents on property and reported to key stockholders on findings and action taken.

Key Accomplishments

Interview and assign contracted Security Officers for programs at the New Kingston site.

Provide Fire Management, CPR & First Aid training to 20% of the staff population at the New Kingston site, 10% above goal.

100% compliant in client audit for the New Kingston site.

[SECURITY EXECUTIVE] [BUNKER SECURITY AND PROTECTION SERVICES /SUTHERLAND GLOBAL SERVICES] OCTOBER 2014- JANUARY 2016]

Supervise and train Security Officers.

Monitor and maintain Access Control, Fire, Intrusion and CCTV Camera Systems.

Coordinate security activities to safeguard company assets, employees, Visitors and clients on the company’s property.

Conduct physical examinations of facility to ensure compliance with security policies and regulations

Implementing Security &Safety policies as per Sutherland Global Standard and Client SOW

Key Accomplishments

•Provide training to over 20 Security officers at the Sutherland New Kington site.

•100% compliant in InfoSec, PCI audit and Client audit

[CUSTOMER CONSULTANT] [SUTHERLAND GLOBAL SERVICES] [MARCH 2014- October 2014]

•Uphold the company’s core values; Integrity, Leadership, People, Clients and Entrepreneurial Spirit while being a brand spoken production driven customer consultant.

•Assisted customers through live Chats and Email for their cable internet and telephone issues which were 95% resolved.

[ADMINISTRATIVE ASSISTANT] [CHURCH OF GOD OF PROPHECY] [APRIL 2013- March 2014]

•Provide confidential secretarial and administrative support services to the pastor and departmental leaders

•Carried out effective and efficient communication and liaison with neighboring churches,

•Establishing and maintaining administrative systems and preparing various types of documents and records. As an Managed property

•Improved and created ideas that would aid the churches development.

[TVET INSTRUCTOR] [OPERATION FRIENDSHIP] [FEBRUARY2013- AUGUST 2013] [Part-time - Contract]

•Education learners 17years and older on the course “Craft Personal Entrepreneurial Characteristics” where each individual is encouraged to become an entrepreneur which creates employment for our nation.

[COLLECTION SPECIALIST] [XEROX SERVICES FORMERLY KNOWN AS E-SERVICES JAMAICA] [JULY2012 – FEBRUARY2013]

•Providing financial advice to international debtor

•Providing efficient customer service in-order-to assists in problem solving for a good credit score.

[ENGAGEMENT SPECIALIST] [ACCENT MARKETING JAMAICA LIMITED] [MAY 2012 – JULY 2012]

•Engage in customer satisfaction.

•Sold services and provided rebate for additional upgrade

[CUSTOMER SERVICE AGENT] [AIR JAMAICA / CARIBBEAN AIRLINES] [NOVEMBER 2011- APRIL 2012]

•Presenting passengers their boarding passes and seat assignments through speedy check-in.

•Handle standby travellers gate agent assisting the passengers to board the aircraft, general declaration (gen dec) and aircraft clearance.

•Share announcements over the public address system.

•Assist passengers reschedule connecting flights or find overnight accommodations in the event of cancellation or delays.

References

1. Russell Rickards

2. Otis Fender

*******.********@***********.***

****.******@*****.***

Tel: 1-876-***-****

Tel: 1-876-***-****

Contact this candidate