Luz Ochoa Tolentino
**-** ***** **. ******, NY **368 646-***-**** ***********@*****.***
Summary of Qualifications
●Bilingual: English/Spanish
●Certified Community Health Worker
●Certified Lactation Consultant
●Ability to work with diverse populations
●Informal Counseling
●Community Advocacy and Support Skills
●Excellent interpersonal skills
●Proficient in MS Office (Word, Excel and PPT)
●Conflict Resolution Skills
Professional Experience
Breastfeeding Peer Counselor Public Health Solutions – New York, NY 6/2014 – 2/2018
●Promoted, supported, and educated pregnant women and mothers about breastfeeding in monthly classes
●Completed contact reports, keeping case notes and daily logs.
●Conduct scheduled workshops and information sessions regarding public health insurance eligibility, documentation requirements and benefits at community organizations
●Spread accurate and culturally specific information and messages about public health insurance
●Distribute outreach materials to community-based organizations
●Started as a Community Health Worker in Jackson Heights, Corona, & East Elmhurst, Queens; to educate individuals about Health insurance availability
Intern American Diabetes Association – New York, NY 12/2013 – 4/2014
●Facilitated diabetes workshops to communities on a weekly basis
●Educated and engaged with participants on awareness of diabetes and improving lifestyle
●Collaborated with team members on audience engagement before, during and after workshop
●Assisted in set-up, tabling and clean-up at all expos and health fairs
●Completed data entry on participant numbers reached
Home Health Aide – New York, NY
Able Health Care Service 3/2012 – 8/2013
Unlimited Care, Inc. 1/2003 – 2/2006
Personal Touch 1/2003 – 2/2006
●Assisted adults in performing personal hygiene, grooming and daily living activities
●Provided meal selection and preparation and related duties to assist patient to maintain private home residence
●Accompanied patients to medical appointments. Assisted patients with therapeutic exercises
Monogrammer Brooks Brothers – Long Island City, NY 9/2008 – 5/2010
●Performed cash and credit transactions to assist customers in purchasing merchandise
●Recommended merchandise based on individual requirements. Set up store displays
Education & Training
LaGuardia Community College – Long Island City, NY 9/2013 – Present
Community Health Worker Certificate Program
Studies include; Ethical and legal responsibilities, organizational skills, community knowledge resources, cultural competencies, informal counseling, interviewing skills and conflict resolution.
Nocturnal High School – Cambita Garabitos, Dominican Republic
High School Diploma