Manager Analyst

Ricardo Bennett

Murfreesboro, TN *****

Cell: 615-***-****

E-mail: *************@*****.***

Objective: To obtain a career where my customer service knowledge and compassion for helping others will be utilized while making a substantial contribution to the success of the organization.

Education:

Lane College

June 2006 Bachelor of Arts: Criminal Justice Jackson, TN Strayer University

Dec 2011 Masters in Public Administration Nashville, TN Experience:

AAA Cooper Transportation Nashville, TN

July 2017-November 2020

Site Manager

● Ensure safety of all employees

● Proficient in DOT guidelines and regulations

● Review of driver DriveCam and disciplinary action based on outcome

● Optimize trailer space for customer and ensure that cost savings opportunity was utilized including logistic planning

● Directly responsible for the recruiting, hiring, payroll and training for employees, including proficient in TenStreet HR system

● Schedule Drivers to meet customers’ expectations and deadlines

● Work closely with customers to ensure that all day to day activities were successfully met.

● Proficient in Yard Management System and Time Management System

● Daily management of budget and KPIs

● Created weekly and daily reports for customer review

● Created Standard Operating Procedures

● Responsible for 20 drivers, including supervisors, team leads and 2 locations

(Nashville/Knoxville)

● Promoted from Site Supervisor to Site Manager within a year NISSAN-CEVA Logistics/Penske Logistics Mt.Juliet, TN May 2013-April 2017

Logistics Analyst/Yard Operations Supervisor

● As Logistics Analyst, schedule and tender loads for delivery to various Nissan facilities

● Implement low cost saving procedures regarding carriers to specific North America locations

● Collaborate with supply chain management, warehouse and facility management regarding day to day operations.

● Analyze projected versus actual trends of carriers and trailer count on a daily basis

● Communicate with various carriers to ensure productivity remains steady regarding freight, audit and process improvement for carrier delivery performance.

● Develop Standard Operations Procedures for day to day activities and train yard operators

● Experience working with TMSs, KPIs, logistics planning and route optimization

● Responsible for overseeing the entire NPRC yard to maintain structure for Inbound/Outbound trailer loads. Reports are sent out to various department heads showing day-to-day productivity.

Bed Bath & Beyond Franklin, TN

Feb 2010 – July 2011

Front End Supervisor

● Maintain the departmental standards by supervising front area of store.

● Providing great customer service throughout the store.

● Open Store for general business hours

● Responsible for financial records

● Training of new employees

PROFICIENCIES: Kronos, HOS, DriveCam, TenStreet HR, Microsoft Word, Excel, QM Excel, PowerPoint, Outlook, Access, Yard Management Systems, Typing speed: 60WPM

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