Administrator

CURRICULUM VITAE

PERSONAL INFORMATION

Surname : Silombo

Full Names : Ntombi Lucy

Iden ty No : 780-***-**** 086

Na onality : South African

Residen al Address : No 3478/05 Phomolong Sec on

Chloorokop

Kempton Park

1619

Mobile Number : 073-****-***

Email Address : *************@*****.***

Gender : Female

Marital Status : Single

Driver’s Licence : Code 10 (C1)

EDUCATIONAL QUALIFICATION

1. Name of Ins tu on : Unisa

Qualifica on : Diploma in Administra on Management

Subjects : Administra ve management

Business Management

Human Resource Management

Business Informa on Management

Year Completed : Not Yet Completed

1. Na onal Ins tu on : Quest Computers

Qualifica on : Diploma in call centre

Subjects : Inbound & Outbound

Calls, Ms Word,

Ms Excel and Outlook

2. Ins tu on : Independent Examina on

Board

Qualifica on : Communica on in English

3. High School : Mvenyane High School

Highest Standard : Grade 12 (Matric)

Subjects Passed : English, Physical Science

Biology, Geography

And Xhosa

Year Completed : 1999

WORK EXPERIENCE

1. Company Name : SARS

Posi on Held : Administrator

Du es : Data capturing, resolving quires

And Customer Services (client facing)

: Receiving and verifica on of stack

: Conduc ng stalk coun ng

: Dealing with invoices (send for payments)

Dura on : October 2016– December 2017

2. Company Name : Ned bank

Posi on Held : Ops Process Administrator

Du es : Update and verifying client

Informa on (FICA)

Checking accuracy on reports and

Records

Scan and label client files

Dura on : Sept 2015 – Aug 2016

Reason for leaving : Contract Expired

3. Company Name : Woolworths

Posi on Held : Administrator

Du es : Control budget and expenses

Cash analysis (pe y cash and Banking)

Customer Service and Opera ng

Switchboard

HR – Leave capturing, Update personal

Data

Capturing Allowances and pay adjustments

Dura on : Nov 2008 – Nov 2013

Reason for leaving : Relocated

4. Company Name : Aergis (DHA Call Centre)

Posi on Held : Call Centre ( Customer Service )

Du es : Dealing with incoming calls, assis ng

clients by checking how far their documents

are through DHA archive system

Dura on : February – October 2014

Reason for leaving : Contract Expired

REFERENCES

1. Company Name : South African Revenue Services

Contact Person : Zanemvula Miza

Contact Number : 012-***-**** / 083-***-****(mobile) 2. Company Name : Ned bank

Contact Person : Charmaine Beckman

Contact Number : 011-***-****/ 083-***-****(mobile) 3. Company Name : Woolworths

Contact Person : Sithabiso Sithole

Contact Number : 011-***-**** / 084-***-****(mobile) 4. Company Name : Argies ( DHA Call Centre)

Contact person : Mudilo Ndou

Contac Number : 078-***-**** ( mobile )

5. Company Name : Fruit & Veg City

Contact Person : Glen Mclareen

Contact Number : 011-***-****

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