Waitressing
Resume:
Skills & Proficiencies:
Waitressing
Customer Service
Thoroughness
Physical strength
Professionalism
Educational Qualifications
ZGCE Ordinary Level passes - 2012
ZGCE Advanced Level passes - 2014
N4 Certificate (Travel & Tourism) - 2018
N5 Certificate (Travel & Tourism) - 2018
N6 Certificate (Travel & Tourism) - 2019
Working Experience & References:
Company : Prairie Hawk Spur (Springs Gate)
Position : Waitress
Contact Person : Austen
Contact Tel. : 084*******
Duration : 2015 - 2016
Status : Contract Expired
Company : Cappuccinos (Springs Mall)
Position : Waitress
Contact Person : Jan
Contact Tel. : 083*******
Duration : 2017 - 2019
Institution : Gauteng City College (Springs Campus)
Position : Student
Contact Person : Mr Peter
Contact Tel. : 078-***-****
Duration : 2018 - 2019
Duties & Responsibilities:
*Resolving customer complaints
*Receiving payments by cash, cheques, credit cards or automatic debit cards
*Making sure that payment are correct and change is accurate
*Check with customers to make sure that they are enjoying their meals
*Take action to correct mistakes on orders
*Communicate and co-ordinate with other kitchen stuff on orders.
*Providing the perfect service experience to the company as a waitress
*Maintaining clean and orderly checkout areas
*Maintaining food quality control
*Adhering to timing standards for products and services
*Answering clients questions and providing information to clients
*Reporting to property on time and in uniform
*General cleaning of the shop at the end of the shift
*Beer wine and liquor knowledge and age restrictions according to law
*Taking sales queries and messages to respective personnel
*Answering the telephone and directing inquiries to respective personnel
*Directing and accompanying customers to tables
*Be fully equipped with company information so as to answer customers questions
*Communicating with customers on orders and service
*Take action to correct mistakes on orders to satisfy client’s meals
*Making sure that all utensils and plates are clean before taking them to tables
*Assist other waiters and waitresses on orders on a busy shift
*Running food from kitchen to customer tables
*Communicating with customers and providing necessities
*Create a decorative food display to satisfy customer expectations
*Provide the perfect service experience to the company in all responsible areas
*Ensure that hot food is hot and cold food is cold
*General cleaning of the shop at the end of the shift
*Take drink orders from customers
*Make drinks according to standards or as specified by the customers
*Ensuring that I keep up with the company etiquette, standards, policy and regulations
Interests & Hobbies:
Reading
Watching movies
Listening to music
Researching on topics of interest
Going to church
Travelling
Languages:
English (Fluent speaking, hearing and writing)
isiZulu (Moderate fluency in speaking & hearing)
Personal Information:
Date of birth - 16 April 1996
Nationality - Zimbabwean
Passport No - EN332879
Gender - Female
Ethnicity - African
Religion - Christianity
Marital Status - Single
Health - Good
Criminal record - None
Drivers Licence - None
Availability - Immediately
Rufaro J. Kamonera
Curriculum Vitae Of
HOUSE No. 12 JAN SMUTS STREET, SELECTION PARK, SPRINGS, 1559
adibh3@r.postjobfree.com
Objective:
My working experience to date, involves a lot of interaction with diverse individuals and it has been a huge learning curve. I am a self-motivated and very ambitious with excellent communication skills. I work very well under pressure with minimum supervision. I am willing to take the learning curve that comes with the job
Contact this candidate