Manager Operator
Resume:
Rochelle Mahinay
**** ***** ********, ***************
City of Malolos, Bulacan
adibfa@r.postjobfree.com
OBJECTIVE:
Acquire a position relative to my field of specialization where I can contribute and enhance my knowledge, skills and ideas towards company’s growth and advancement. EDUCATIONAL BACKGROUND:
TERTIARY: Bachelor of Science in Hospitality Management Bulacan State University
City of Malolos, Bulacan
2014-2018
SECONDARY: CMIS-Catmon
City of Malolos, Bulacan
2013-2014
EMPLOYMENT HISTORY
Casino Dealer
Widus Hotel and Casino
5400 Manuel A. Clark Freeport Zone, Pampanga, Philippines, Clark Freeport Zone, 2023 Pampanga December 17, 2018 – September 8, 2020
Telephone Operator/Business Center Agent
Midas Hotel and Casino
2702 Roxas Boulevard Roxas Blvd, Pasay, 1300 Metro Manila May 2018 – October 2018
• Communicate professionally with all hotel operation departments to ensure prompt responses to guest’s needs Ensure that every guests be given the highest possible standard of services, comfort and special attention.
• Meet and exceed guests’ expectations by anticipating the services they may require
• Maintain constant communication with guests of advance wedding bookings, corporate retreats and other in-house events.
• Report any incidents, accidents or injuries to senior management staff immediately.
• Responsible in providing all information about hotel services.
• Ensure that every guests be given the highest possible standard of services, comfort and special attention.
TRAININGS AND SEMINARS:
On Job Training
Midas Hotel and Casino
2702 Roxas Boulevard Pasay City, 1300 Metro Manila Reservations (600 hours)
January 30- April 18, 2018
Innovations in Tourism and Hospitality Industry for Global Competency: Trends in the Hospitality Industry
A Roadmap to Hospitality and Tourism Industry
The Cabin Crew Profession: Redefining the Hospitality and Tourism Industry Make an impact & be Winner! Jumpstart, Sustain & Excel in Your Career September 2015
Personality Development Fashion Show
Pavilion, Cabanas, Longos
March 31, 2015
SKILLS:
Communication Skill, Time Managing, and Self-motivation PERSONAL BACKGROUND:
BIRTH DATE: July 25, 1996
BIRTH PLACE: Manila Hospital
AGE: 24
GENDER: Female
HEIGHT: 5’7
WEIGHT: 58kg
STATUS: Single
NATIONALITY: Filipino
RELIGION: Seventh Day Adventist
CHARACTER REFERENCE:
Katrina Kate Dulay
Pit Manager
Widus Hotel and Casino
Emma E Mendoza
Admin Officer 2
Cashier Department
Bulacan State University
KristelBuenafe
Reservation Supervisor
Midas Hotel and Casino
I hereby declare that the above information is true and correct to the best of my knowledge and belief
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