Forklift Operator Security

Conflict de-escalation Premises patrol

Detail oriented Communication Skills

Customer service Leadership

Critical Thinking Teamwork

Procient in Computers Surveillance Monitoring

Rory A. Walters

Professional Summary Methodical, diligent, observant professional effective at providing detail- oriented safety and monitoring services for any type of facilities. Trained by the best in defensive tactics, conflict de-escalation. Accustomed to working alone to investigate and respond to different situations. Skills

Experience DECEMBER 2008 - MARCH 2020

Security Officer

V-Live Phoenix, AZ

Provided oversight and supervision of security team. Enforced all state and city regulations - alcohol management, weapons (ordinances).

Performed foot patrol of interior and exterior areas of the venue to ensure safe conditions.

Watched for irregular or unusual conditions that may create security concerns or safety hazards.

Checked and resolved any unsafe situation (hazards, unlocked doors, security violations) within company standards. Escalated urgent matters to city authorities (police, fire departments) as needed in cases of fire or presence of unauthorized persons and extreme violent/threatening activity.

Conducted screenings for customers to include bag checks, pat downs, when needed.

Warned violators of rule infractions, such as loitering, carrying forbidden articles and weapons.

Permitted authorized persons (employees, customers, entertainers) to enter property and monitored all entrances and exits. Observed departing employees to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate ownership approvals.

Investigated and prepared reports on accidents, incidents, and suspicious activities to facility owner.

Provided assistance to customers and employees in a courteous RW Phoenix, AZ 85015,

602-***-****, **************@*****.***

and professional manner.

Provided after hours security escort for employees to personal vehicles.

Performed other various responsibilities, (maintenance, facilities, upkeep internal/external).

JANUARY 2011 - JANUARY 2016

Retail Loss Prevention Specialist

Eddie's Quick Shop Phoenix, AZ

Patrolled (on foot) of store interior and exterior to create a visible security presence to customers and employees.

Conducted and resolved matters with unsafe situations (hazards, unlocked doors, security/loitering violations), and store audits area of safety, inventory/shipment shortage, damage, cash handling and theft, and for providing customer service as per company standards. Provided oversight of store premises, customers and employees to maintain a safe operations and work environment.

Conducted shortage control, loss prevention and safety inspections and audits, provided accurate documentation of results and communicate all potential or existing hazards to management. Utilized stores CCTV, alarm systems, as needed.

Warned violators of rule infractions, such as loitering, carrying forbidden articles and weapons.

Investigated and prepared reports on accidents, incidents, and suspicious activities to facility owner.

Provided assistance to customers and employees in a courteous and professional manner.

Performed other various responsibilities, as needed in support of retail operations, as needed (cashiering, inventory/stocking). JANUARY 1998 - JANUARY 2008

Security Coordinator/Promotor

Urban AZ Phoenix, AZ

Coordinated/maintained security at all events and venues (concerts, hosted, night clubs/bards, etc.).

Provided personal security services for VIP designated clients (i.e. artist, musicians, corporate executives).

Developed and managed contractual agreements with venues and artists (ensure adherence with contacted financial obligations). Organized and planned transportation for assigned clients (ensured safe and secure travel, to /from designated events and venues). Executed other various promotional responsibilities (i.e. event advertisements, flyers posers, etc.).

DECEMBER 1998 - DECEMBER 1999

Electric Meter Reader

SRP Phoenix, AZ

Served customers by going above-and-beyond to offer exceptional support for all needs.

Reads electric, gas, water, or steam consumption meters and records volume used by residential and commercial consumers: Walks or drives truck over established route and takes readings of meter dials.

Inspects meters and connections for defects, damage, and unauthorized connections.

Indicates irregularities on forms for necessary action by servicing department.

Verifies readings to locate abnormal consumption and records reasons for fluctuations.

Turns service off for nonpayment of charges in vacant premises, or on for new occupants.

Collects bills in arrears.

Returns route book to business office for billing purposes JANUARY 1997 - JANUARY 1998

Security Guard

Metrocenter Phoenix, AZ

Secures premises and personnel by patrolling property monitoring surveillance equipment.

Ensure the security, safety and well-being of all personnel, visitors and the premises

Inspecting buildings, equipment, and access points permitting entry. Obtains help by sounding alarms.

Maintains environment by monitoring and setting building and equipment controls.

Respond to emergencies to provide necessary assistance to employees and customers

JANUARY 1997 - DECEMBER 1997

Construction/Apprentice

New Concept Homes Phoenix, AZ

Training in performing higher classifications jobs Performs other duties as assigned.

Develop knowledge of proficiency in record keeping systems relating to field operations, maintenance, and compliance. Learn and assist with duties related to installing, maintaining, repairing, relocating, and retiring new or existing facitilities. Performs housekeeping activities around job site after work has been completed.

Assists in attaching pipe, T's, risers, etc

Reserves the right to use employees in other job disciplines or job functions other than the discipline hired as deemed necessary by the company.

JANUARY 1992 - JANUARY 1994

Forklift Operator

Lincoln Food Services Fort Wayne, IN

Unloading materials and merchandise from incoming vehicles and stacking them to assigned places.

Locating and moving stock of products to pallets or crates for storage or shipment.

Identifying damages and report shortages or quality deficiencies. Transport raw materials to production workstations. Inspect machinery to determine the need for repairs and guarantee safety by performing regular maintenance.

Keep updated records of inventory and activity logs. Comply with company policies and legal guidelines. Help maintain a safe and orderly environment of the facilities Education MAY 1984

High School Diploma

South Side High School, Fort Wayne, IN

Additional Information US Air Force

1984-1992

References Available upon request

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