Edward H. Hunter

Germantown 412-***-****

adib89@r.postjobfree.com

Human Resources Generalist

Goal-driven Human Resources Manager with successful history managing dynamic teams. Promote an employee-centric corporate culture to drive performance outcomes and productivity. Experience coaching and training workforce to build a highly qualified workforce and retain skilled professionals. Work with business unit leaders across the organization to improve employee morale, build leaders, and promote performance. Leverage delegation based on employee skill level and interest to ensure top performance on all projects and initiatives. Hold a Master’s Degree in Counseling and a post graduate certificate in Human Resources.

Human Resources

Training and Development

Benefits Administration

Conflict Resolution

Recruiting

Onboarding

Team Leadership

Succession Planning

Business Unit Support

Coaching, Mentoring

Project Management

Continuous Improvement

Professional Experience

STANDARD BANK

Floating Branch Manager and Community Center Banking Representative, June 2017 - January 2020

Recruited to oversee branch performance including Human Resources activities and customer service. Led onboarding and training of newly recruited employees and evaluated staff for promotions. Coach and mentor all employees including retail employees tasked with offering customers mortgages, loans, lines of credit, deposit accounts, CDs and money market accounts.

Established and implemented policies and procedures for staff development including recruiting, onboarding, training, and succession planning.

Identified opportunities to cross sell banking products and collaborated with key personnel in other departments.

Researched and analyzed trends in the industry to identify opportunities across product categories.

Streamlined business activities by providing administrative support across assigned branch.

Improved digital access by developing, optimizing and launching web pages and data collection tools for the company website.

SOUTH UNIVERSITY

Academic Counselor, November 2015 - August 2016

Provided call-in call center support and customer service in support of growing the program and recruiting individuals to sign up for post-secondary courses. Managed customer relationships and entered all calls to meet daily call quotas. Worked directly with the Finance Counselor to secure funding and ensure collection of payment.

EDISON LEARNING

Academic Advisor, August 2014 - July 2015

Managed a portfolio of over 200 students and ensured weekly requirements were completed. Collaborated with advisors and teachers to develop plans to best serve each student’s needs. Improved efficiency of data entry by creating new systems for daily processing.

AVONWORTH SCHOOL DISTRICT

Professional School Counseling Internship, September 2013 - May 2014

Worked directly with students on personal challenges and strategies to improve academic performance. Coached students on planning to achieve goals for college or entering the workforce. Identified and arranged for additional resources.

FAMILY BEHAVIORAL RESOURCES

Therapeutic Staff Support, June 2012 - April 2013

Provided behavioral therapy with children on the Autism Spectrum and ensured compliance with HIPAA regulations. Maintained privacy and confidentiality. Supported business operations by gathering insurance information for billing prescribed services.

SOUTHWESTERN HUMAN SERVICES

Therapeutic Staff Support, July 2011 - August 2012

Provided therapeutic services including wraparound therapy with children diagnosed with ADHD and ODD. Ensured privacy and complied with HIPAA regulations.

Education

Master's Level Certificate in Human Resources

LA ROCHE UNIVERSITY

Master's Degree in Counseling

DUQUESNE UNIVERSITY

Dean’s list for four consecutive years

Bachelor's Degree in Psychology

DUQUESNE UNIVERSITY

Volunteerism

Volunteer, work with various refugee groups through Jewish Family and Children’s Service in Prospect Park to acclimate to life in the United States.

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