Zaire Guzman
Bronx, NY 10462 **********@*****.***
SUMMARY AND SKILLS
Seeking an opportunity to achieve a secure environment that fosters the creativity of employee development. Highly motivated individual seeking an administrative position with a company that will encourage the use of friendly customer service. Fluent in English and Spanish. Proficient in Microsoft Office, Facets, Oracle, and CCMS. EXPERIENCE
Starbucks Jul 2018-Present
Barista
● Maintains a clean and organized workspace so that partners can locate resources and product as needed
● Provides quality beverages, whole bean, and food products for all customers by adhering to all recipe and presentation standards
● Acts with integrity, honesty and knowledge that promote the values and mission of Starbucks
● Prepare and serve drinks and food in accordance with health codes and cafe standards
● Work on registers daily to authorize returns and exchanges The Children’s Place Mar 2017-Jul 2018
Keyholder
● Deliver exceptional shopping experience through consistent performance applying the company’s selling process
● Close sales by suggesting additional items and reinforcing customer’s decisions
● Open and close the store per company guidelines and deactivate or set store alarm
● Manage all transactions with integrity and responsibly
● Ensure the store is managed efficiently and professionally at all times Hollister Jul 2016-Nov 2016
Sales Associate
● Welcome customers to the store while informing them of sales and/or promotions
● Determine customer needs by engaging in short dialogue
● Strive to meet or exceed daily, weekly, and monthly sales goals
● Display product knowledge and ability to answer customer questions, while also assisting in the decision making process
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Manhattan Theatre Lab High School Sep 2014-May 2015 Office Assistant
● Update paperwork, maintaining documents and word processing
● Perform general office clerk duties and errands
● Handle and direct incoming calls, emails, and other communications
● Update school bulletin boards, correspondences, and memos EDUCATION
Manhattan Theatre Lab High School New York, NY
2010-2014 High School Diploma