DHANALAKSHMI No.*,Krishna Avenue, C.V Raman Road
Alwarpet, Chennai-600028
Mobile: 984*******
Email: *************@*****.***
Skype name : sonahariharan
Profile Abstract
As a Sales Coordinator my profile includes coordinating with the client and dealers and looking after the complaints of various customers, accounting work, administrative work and achieving the sales target.
Career Emphasis
Involved in complete Client Servicing and Sales & Admin Coordination.
Career Objective
To work in an organization, which gives me, opportunities to put in use my inherent strengths resulting in mutual benefits.
Experience Concise
13+ years of total work experience.
Worked as Sales Coordinator with Budget Rent a Car (Fakhro Group) from June 2008 till May 2019.
Worked as Telemarketing Executive from June 2004 till June 2005 in Arab Vision -Bahrain.
Worked as Sales Support Executive since Dec'99 till Dec 2001 in M/s. Tata Infomedia Limited, Kolkata (formerly Tata Donnelley Limited.).
Education - Academic
Bachelor’s Degree in Commerce
Calcutta University – Kolkata(1998)
Education - Others
Diploma in Magnum 3-in-1 Diploma in International Airline & Hotel Management with Computer & Tourism from Trade Wings.
Diploma in Multimedia from Zed Career Academy (Photoshop, Corel Draw, PageMaker, Gif Animation & Front Page).
Skills
Proficient in MS Office Applications like Microsoft Word, Excel, PowerPoint, Project, Visio, FrontPage and Access etc
Comprehensively used applications like PageMaker, Photoshop for creating artworks
Have the knowledge of building, maintaining, and data entry for databases.
Have the ability to communicate with people of multi-cultural backgrounds.
Possess strong writing skills, strong administrative and document control skills.
Have the ability to provide a strong level of customer service with a high level of professionalism.
Profile Segmentation in Budget
Handling in-house admin & secretarial work and co-ordination
Responsibilities
Supervising day-to-day operations of the administrative department and staff members.
Developing, reviewing, and improving administrative systems, policies, and procedure.
Keep abreast with all organizational changes and business developments
Documentation of car sale papers(Accounting work)
Handling Traffic documentation like registration of new car, clearing the traffic fines etc.
Preparing lease contracts
Procuring quotes for the sales team from the dealers and negotiates price
Assisting and coordinating the HR
Handling the insurance work
Handling internal & External correspondence independently
Preparing quotations,LPO’s
Tender Documentation
Other Secretarial work (arranging travel plan for managers, keeping a track of other countries documents etc.)
Profile Segmentation in Arab Vision
Handled in-house sales and administration.
Responsibilities
Telemarketing
Handling Complaints
Data Entry
Handled all internal & External correspondence independently
Profile Segmentation in Tata Infomedia
Handled four Departments:
Cross Booking
Exporters Pages
Touchstone
Brightsparks
Profile Description
Cross Booking
Covering Yellow Pages for 10 other cities like Mumbai, Delhi, Chennai, Pune, Ludhiana, Ahmedabad, Indore, Vadodara, Hyderabad, and Bangalore except for Kolkata.
Responsibilities
Checking of contracts booked by the Sales Executives.
Preparing Artworks for the clients.
Handling complaints.
Telemarketing.
Data entry
Exporters Pages
Related to the Exporters Yellow Pages exclusively for various exporters all over the country.
Responsibilities
Checking of contracts booked by the Sales Executives.
Preparing Artworks for the clients.
Handling complaints.
Telemarketing.
Data entry
Touchstone
Deals with various Corporate Gift Items.
Having one Distributor working under this section.
Responsibilities
Maintaining stock.
Preparing Monthly Stock Statement.
Handling complaints.
Handling the dispatching part also.
Work as a mediator between Sales Executive and the Distributor.
Brightsparks
Consisting of various numbers of Children’s Books
Having four Distributors in this section.
Responsibilities
Maintaining stock.
Preparing Monthly Stock Statement.
Handling complaints.
Handling the dispatching part also.
Worked as a mediator between Sales Executive and the Distributor.
Candidature Merits
Excellent influencing and negotiating skills combined with the ability to effectively interact with the Clients.
Highly innovative with immense logical thinking.
Charismatic speaker
Always willing to learn.
Ability to work with patience.
Personal Particulars
Sex : Female
Date of Birth : 5th November 1977
Nationality : Indian
Marital Status : Married
Driving License : Valid Bahrain driving license
Interests
Listening to music
Traveling
Date : 20th May 2020
Place : Chennai