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Hostess

Location:
Dubai, United Arab Emirates
Posted:
December 02, 2020

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Resume:

FAITH IRENE ABEL

Dubai UAE

Mobile: +971-*********

Email: adiav0@r.postjobfree.com

Carrier Objective:

I would like to join an Organization that is driven to excellence and promotes professional development based on employee's efforts, loyalty and work ethics. To have an opportunity to work with a reputed organization and expertise to grow, develop and advance with the organization

Key Skills:

Self -Motivation

Excellent interpersonal and communication skills in a professional manner.

Ability to learn and work under pressure.

Confident and good team player.

Ability to learn quickly and adapt to changing environments and willingness to accept responsibilities.

Ability to deal effectively with multicultural environment

Educational Qualification:

Institute De Superior Formation Professional ( ISFOP)

B.Sc International Relation and Diplomacy

Professional Experience:

Presentay working as a Sales Executive in Happy City & Tourism Dubai UAE from 2019 to till date

Duties and Responsibilities

Setting sales goals and developing sales strategies.

Researching prospects and generating leads.

Contacting potential and existing customers on the phone, per email, and in person.

Handling customer questions, inquiries, and complaints.

Preparing and sending quotes and proposals.

Managing the sales process through specific software programs.

Building and maintaining a CRM database.

Meeting daily, weekly, and monthly sales targets.

Participating in sales team meetings.

Worked as a Hostess in Oriental Hotel Lagos, Nigeria from 2017-2018

Duties and Responsibilities

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

Use visual cues to seat Guests in either the bar or dining area depending on their preference

Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

Answer incoming calls to the restaurant and provide appropriate service

Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

Tend to special Guest needs and requests

Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

Help dining room staff by setting and clearing tables; replenishing water; serving beverages

Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders

Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

Contribute to team effort by accomplishing related results as needed

Personal Details:

Date of Birth : 04/10/1990

Nationality : Nigerian

Marital status : Single

Gender : Female

Languages : English

Passport Details:

Passport No. : A07994299

Date of Issue : 02/03/2017

Date of Expiry : 01/03/2022

Visa Status : Employment Visa

ASSETS:

Good understanding of Human Behavior, keen desire to achieve Success, Self-Discipline, Optimistic attitude, Good planning skills, spirit of team work and cooperation, Adaptability and learning ability, believe only in results, regular and punctual.

DECLARATION:

I hereby declare that the facts given in resume are correct to best of my knowledge and belief.

FAITH IRENE ABEL



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