SUMMARY

Self-motivated and strategically minded professional with 10+ years of experience in providing support for Lans/Wans and 5+ years in a network security role. I have experience with handling large and small scale projects, such as new office deployments, Data Center moves and infrastructure upgrades. I am Cisco CCNA certified and am seeking an opportunity to contribute my past experience and acquired skills within a new role.

EXPERIENCE

Revenue Redeemers Billing and Consulting – Cicero, IL

Network Administrator/Consultant (November 2019 – Present)

Support the deployment, configuration and maintenance of the local area network and wireless lan

Deploy and maintain L2L VPN, handle new VPN requests, make changes to cisco asa firewall as needed

Respond to the needs and questions of network users concerning their access to resources and the operation of various software programs

Premier Farnell – Chicago, IL

Global Security Specialist (August 2014 – August 2019)

Provided support for remote offices in multiple geographical locations

Assisted with Data Center relocation project and on-going operation requests such as cabling, racking devices, inventory and asset management

Followed change management requirements and met service level agreements related to change processing

Supported the provisioning, installations and upgrades of new appliances; Firewalls, Switches, and load balancers cisco wireless access points

Implemented new software releases, preventative maintenance, and problem fixes

Administered and Configured policies for McAfee Web Gateways, Checkpoint and ASA Firewall

Provided support for VPN connectivity via Cisco ASA or F5 appliances and troubleshooted access related issues between vendors, clients and staff

Managed and directly worked on additional projects, assignments, or initiatives assigned by upper-management

Functioned as an escalation point between support team and engineering to help identify and resolve network related issues

Dell SecureWorks – Lisle, IL

Network Security Advisor (December 2013 – August 2014)

Configured and deployed over 500 firewall changes on Checkpoint, Juniper SRX and Netscreen enterprise firewalls during a given week

Performed quality reviews of stage implementations on other team members to ensure that

network configurations are correct and complete based on engineering specifications

Provided incident response and/or management in response to high priority incidents on a global enterprise network

Investigated network firewall incidents by analyzing firewall logs, and running tcpdump

Collaborated with client's technology teams such as Cisco routing/switching, F5 load balancing, network and application teams to resolve network related issues, provide solutions to engineering and root cause analysis

Communicated with team the status of any issues during implementations such as rule remediation projects to ensure successful implementation during weekend change window

School City of Hammond - Hammond, IN

Network Engineer (2008 – December 2013)

Deployed and maintained over 400 wireless access points throughout 23 school buildings in the Hammond Indiana school district

Responsible for maintaining documentation, project planning, change control implementation, upgrading and administration of the network infrastructure and troubleshooting any issues related to network performance

Successfully upgraded and installed over 200+ cisco switches and rewired over 20 IDF’s to use proper cabling lengths as many closets were full of cables that were too long without any cable management

Created detailed network maps from floor designs for each building to aid in locating network devices (IDF/MDF, APs) as well as implementing alerts and monitoring of the network performance, using Solarwinds/Orion Management Software

Managed the district Data Center, providing updates and changes including but not limited to EtherChannel configurations, VLan creation, Cisco Prime (NCS/WCS), WiSM Blades and WLC installations, Checkpoint Firewall administration and management

Optimized reliability, performance and functionality of the School City of Hammond infrastructure

Identified opportunities and solutions for improving efficiencies with emerging technologies

MED3OOO - Tinley Park, IL

Field Service Engineer (2005 – 2008)

Implemented and troubleshooted IPsec VPN connections for Check Point Firewalls and Cisco ASA and Pix devices

Deployed and maintain Site-to-Site VPNs, handled Cisco VPN client user requests, firewall change requests and maintained network documentation of such adds, moves, and changes

Installed, upgraded, and maintained various Cisco routers and switches, and Check Point NGX UTM-1 Edge appliances deployed at home offices and client sites

Implemented Wireless LAN and support using autonomous Access Points

Interfaced with various Telco’s for new turn ups, circuit testing, and resolved customer circuit impairments

Managed helpdesk, managers and customers’ expectations of problem resolution time frames and translate reason for outage

Served as a resource to other IT staff and provide user support as assigned

Configured, installed, and maintained PC hardware, peripherals, VoIP Phones and software apps

Traveled between main office/data center to client sites to provide on-site support for issues related to remote connectivity, desktop application issues, and hardware support

Provided Cisco Call Manager administration

TECHNICAL SKILLS

LAN/WAN - TCP/IP Networking CCNA Wireless

McAfee Web Gateway Check Point Firewall F5 Big IP

Solarwinds Orion tools Tcpdump, FW Monitor Nmap

Linux Cisco ASA Wireshark

EDUCATION

Westwood College of Technology- Calumet City, IL

A.A Network Engineering 2002

PROFESSIONAL CERTIFICATIONS

Cisco CCNA June 2020

REFERENCES: Can be provided upon request

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