SKILLS & QUALIFICATIONS
Excellent verbal and non-verbal communication skills with excellent relationship building.
Knowledge of customer service principles and processes.
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Experience in a retail, customer service and sales environment at management level.
Excellent business administration knowledge.
Preparation of sales analysis reports.
Driving sales initiatives to achieve business goals & managing the secondary sales team to achieve
the projected targets.
Leading & monitoring the performance of team members to ensure efficiency in process operations
and meeting of individual & group targets.
Monitoring, recruiting, training & motivating the manpower & ensuring quality services in the market.
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JOB RESPONSIBILITY
Sales Associate COMPANY MARWA 200*-******
Greeting customers, responding to questions.
Improving engagement with merchandise and providing outstandingcustomer service.
Operating cash registers.
Managing financial transactions, and balancing drawers.
Achieving established goals.
Directing customers to merchandise within the store.
Increasing in store sales. Superior product knowledge.
Maintaining an orderly appearance throughout the sales floor.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts,
JOB RESPONSIBILITY
Sales Associate WIKI SHOP ( MEN.&WOMEN) 2010 0 2011
Advising & serving customers. them find what they need.
Assistant customers in order to help .
Ensuring stock levels are well maintained.
Providing customers with information on pricing and product availability.
Handing customer complaints or handing customers on to management.
doing inventory, cleaning facilities, and handling correspondence.
Assisting with cleaning activities.