Manager Engineer

NEERAJ .S

No: *A,

Signal Office Road, Maruti Street,

Anna Nagar, Pammal, Email: ****.********@*****.*** Chennai- 600075. Phone: +91-979*******

CAREER OBJECTIVE:

To acquire a position to utilize my skills and abilities in the industry that offers professional growth while being resourceful and flexible.

SELF INTRODUCTION:

With the total 4 years and 11 months of experience. I have learned many things about working as a team, servicing the customer, solving the customer issue and etc. Started my career as customer relationship officer in the year 2015 and also worked in different fields. CURRENT WORK EXPERIENCE:

Working for Jai Associates (From March 2018 to Till Date) as Customer Success Manager, Chennai. Roles as Customer Success Manager:

Attended the calls regarding registration.

Educating about the procedure of registration.

Collecting the details/proof from customer.

Improved customer satisfaction and problem solving

Fixing appointment for the registration.

Supervising the employees.

Regular Maintenance in daily report.

PREVIOUS EXPPERIENCE:

1. Worked for Promags (From February 2017 to December 2017) as Facility Manager, Chennai. Roles as Facility Manager:

Plan and schedule facility maintenance and modifications including equipments, labor and materials.

Manage the daily activities of housekeeping department to include appropriate cleaning of surroundings.

Maintain the surrounding clean, hygienic and attractive manner for apartments.

Daily Supervision of housekeeping staff.

Purchase, reorder and maintain housekeeping supplies and inventory.

Improved customer satisfaction and problem solving skills.

Regular Maintenance in daily report.

2. Worked for South India Spray System (From June 2016 to December 2016) as Sales & Service Engineer, Chennai.

Roles as Service Engineer:

Purchase, reorder and maintain paint spray gun spares.

Installation of Paint Spray Gun.

Attended the service calls into various sites for Paint Spray Gun.

Rectify the complaint and other services regarding Paint Spray Gun.

Regular maintenance in spares report.

3. Worked for Bharathi Airtel (From September 2015 to May 2016) as CRO (Customer Relationship Officer), Chennai.

Roles as Customer Relationship Officer:

Pleasant and Friendly negotiation with customers.

Able to remain calm in frustrating situations.

Identify a customers need.

Educating about the procedure for getting Sim Card.

Collecting the details/proof from customer.

Uploading the details of customer.

Providing the new Sim Card to customer.

Proficient with computer spreadsheet and Microsoft office products.

Superior problem solving skills in business and everyday situations. ADDITIONAL ACTIVITIES:

Participated in workshop on emerging trends in renewable.

Participated in workshop on change is in your hand.

Participated in workshop on lean production system. PROJECT WORK:

Performance and emission characteristics of a Four Stroke Single Cylinder Diesel Engine using Custard Apple Oil (Biodiesel) with addition of nano particles (Copper Oxide). INDUSTRIAL TRAINING:

Integral Coach Factory (carriage), Perambur, Chennai. EDUCATION QUALIFICATION:

Course Institution Board/University Percentage

B.TECH-

MECHANICAL

(2011-2015)

DR.M.G.R University

DR.M.G.R University

7.23

(CGPA)

DIPLOMA-

MECHANICAL

(2009-2011)

Apollo Polytechnic

College, Kanchipuram

DOTE,

Chennai

60

H.S.C

(2009)

M.C.C Higher

Secondary School,

Chennai.

Tamilnadu State

Board

57

SSLC

(2007)

M.C.C Higher

Secondary School,

Chennai.

Tamilnadu State

Board

55

SOFTWARE SKILLS:

Auto cad

Ms-Office (word, excel, ppt)

PERSONAL DETAILS:

Father's Name : K.P.Sasidharan

Nationality : Indian

Languages known : Tamil, English, Malayalam (speaking). Date of Birth : 21-Feb-1991

Marital Status : Un-Married

Hobbies : Drawing and Music.

DECLARATION:

I hereby declare that the above said information is true to the best of my knowledge. Date:

Place: Chennai ( NEERAJ.S )

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