Professional Summary
Over all ** years of experience in core banking as a Scrum Master, Functional Consultant, Testing support(Agile environment) including requirements gathering,design documentation, project planning, scheduling, test execution, defect tracking and reporting.
Acted as Scrum master for banking domain projects with a focus on guiding the team towards improving the way they work.
Engaged with other scrum masters to increase the effectiveness of the application of Scrum in the organization.
Organized and facilitated project planning, daily stand up meetings, retrospectives, sprint, release planning, demos and other scrum related meetings.
Worked with cross functional teams and Scrum Teams to deliver projects.
Continuously learned Agile/Scrum techniques and shared findings with the team.
Self-motivated, quick and continuous learner, team player, well organized and able to work individual or in a group.
Good Knowledge on Software Development Lifecycle
Working knowledge on various phases of test life cycle including requirements gathering, project planning, scheduling, test execution, defect tracking and reporting.
Core Qualifications
Certified Scrum master and 5 years of scrum experience.
Evangelist of Agile/Scrum Principles and Methodology.
Proven ability to work creatively and analytically in a problem solving environment.
Certifications
Certified ScrumMaster (see https://certification.scrumalliance.org/accounts/963478-kalpana-jalakam/certifications/1093031-csm)
Skills Profile
Technical
Operating System
Windows.
Database
Oracle 9i/10g/11g
Internet Tools
Edit Plus, VSS8.0,CWB
Languages
UNIX, Finacle Scripting
Other
TOAD,SQL Developer,HPALM,JIRA
Functional
Management and Leadership Skills
Retain, motivate, despite differences in culture and Time and Stress
Training & Development
HPALM,JIRA,Finacle application
Professional Experience
Scrum Master /Project Lead
April 2020 –July 2020
Client:Verizon
The Project is basically about International API’s Broadband Enhancement of Verizon Carrier API’s.
Acted as Scrum master for the project with a focus on guiding the team towards improving the way they work.
Organized and facilitated project planning, daily stand up meetings, retrospectives, sprint, release planning, demos and other scrum related meetings.
Worked with cross functional teams and Scrum Teams to deliver projects.
Engaged with other scrum masters to increase the effectiveness of the delivery of project.
Used JIRA tool for tracking issues, Sprint planning, project management and logging efforts.
Test Lead/Scrum Master
Client:DFS(Discovery Financial services)
September 2018 –Apr 2019
This project is basically about Developing Finacle reports using Jasper reports tool and Finacle scripting for DFS Bank (Discover Financial services).
Acted as Scrum master for Finacle reports team with a focus on guiding the team towards improving the way they work.
Engaged with other scrum masters to increase the effectiveness of the delivery of project.
Organized and facilitated project planning, daily stand up meetings, retrospectives, sprint, release planning, demos and other scrum related meetings.
Worked with cross functional teams and Scrum Teams to deliver projects.
Used JIRA tool for tracking issues, Sprint planning, project management and logging efforts.
Senior Consultant(Scrum Experience)
Client:DBS(Development Bank of Singapore)
November 2015 –Sep 2018
This project is basically about Finacle Testing (SIT) for DBS in Agile environment.
Finacle is open to customization by the bank so the bank can implement features that it requires and in the way that it desires. This project deals the various customization options available in the online services (ONS) screens of the Finacle Core Banking Solution.
Acted as Scrum master for internal scrum teams with a focus on guiding the team towards improving the way they work.
Organized and facilitated project planning, daily stand up meetings, retrospectives, sprint, release planning, demos and other scrum related meetings.
Requirement gathering from the business and documented into BRD.
Performed Manual Testing for usability and compatibility of the UR’s in agile environment. (User story Requirements).
Provided assistance to team members to clarify functional and technical difficulties.
Performed end to end testing for Regression, Integration and database testing.
Accessed data from Oracle database using SQL scripts.
Performed defect tracking for the bugs in the application that included documentation, tracking and re-validating defects that helped developers to track the problem and resolve the technical issues.
Performed regression testing for the fix delivered.
Implemented automation scripts using UFT to do testing for the projects and requirements.
Technology Analyst July 2012 – October 2014
This project is basically about testing Finacle customization on Loan Modules for Australia and New Zealand (ANZ) Bank.
Requirement gathering from the business and documented into BRD.
Walkthrough of Technical documents with all stakeholders and getting signoff .
Involved in beta patches testing for all the issues that have been raised under loan modules.
Provided assistance to team members to clarify functional and technical difficulties.
Performed end to end testing for Regression, Integration and database testing.
Accessed data from Oracle database using SQL scripts.
Performed defect tracking for the bugs in the application that included documentation, tracking and re-validating defects that helped developers to track the problem and resolve the technical issues.
Performed regression testing for the fix delivered.
Handled Tech-Online call issues and retested the issues after fixing.
Involved in Weekly and Monthly status calls with Client.
Environment: IPM+, Techonline, Toad.
Technology Analyst
February 2010 –July 2012
This project is basically about Finacle requirements gathering and testing for China Trust Commercial Bank (CTCB).
Finacle is open to customization by the bank so the bank can implement features that it requires and in the way that it desires. This project deals the various customization options available in the online services (ONS) screens of the Finacle Core Banking Solution.
Performed Manual Testing for usability and compatibility of the custom Web application
Provided assistance to team members to clarify functional and technical difficulties.
Performed end to end testing for Regression, Integration and database testing.
Accessed data from Oracle database using SQL scripts.
Performed defect tracking for the bugs in the application that included documentation, tracking and re-validating defects that helped developers to track the problem and resolve the technical issues.
Performed regression testing for the fix delivered.
Requirement gathering from the business and documented into BRD.
Handled deployment requests and followed up with the deployment team to get it deployed as per the developer’s request.
Handled tech-online call issues and retested the issues after fixing.
Environment: IPM+, Techonline, Toad
Senior System engineer
11 Nov 2009 – 05 Feb 2010
This project is basically about Finacle customization for Banca Mifel (Mexico).
Finacle is open to customization by the bank so the bank can implement features that it requires and in the way that it desires. This project deals the various customization options available in the online services (ONS) screens of the Finacle Core Banking Solution.
This project is involved with customization of Asset, Liability & part of local payment modules.
Analyzed systems design specifications and developed Test Plans, Test Cases to cover overall quality assurance testing.
Produced Requirements Traceability Matrix to support the application development.
Performed Manual Testing for usability and compatibility of the custom Web application
Provided assistance to team members to clarify functional and technical difficulties.
Requirement gathering from the business and documented into BRD.
Performed end to end testing for Regression, Integration and database testing.
Accessed data from Oracle database using SQL scripts.
Performed defect tracking for the bugs in the application that included documentation, tracking and re-validating defects that helped developers to track the problem and resolve the technical issues.
Performed regression testing for the fix delivered.
Handled deployment requests and followed up with the deployment team to get it deployed as per the developer’s request.
Handled tech-online call issues and retested the issues after fixing.
Environment: Techonline,Toad,Finacle Scripting
Software engineer
6 Oct 2008 – 04 Oct 2009
This project is basically about ONS customization and testing for DBS (Development bank of Singapore).
ONS or Online Services menu options are based on the service-oriented architecture. Services are a collection of functions which take inputs and carry out unit business functionality to give a certain output. Account opening, transaction creation and so on are facilities of the service.
Various customization features are available for the Finacle Core Banking Solution ONS menu options. These include making a field mandatory, default population of a field, protecting a field, dependent field validation and so on.
FINBRANCH Setup
Customizing Menu options
Following the standards of DBS, design considerations, scripting standard, JAVA JSP standard, SQL standard.
Managing and updating the database operations like update, insert and delete on product tables using the available user hooks or services.
Requirement gathering from the business and documented into BRD.
Validations of both frontend and backend by using JavaScript.
Run queries on database through scripting, certain events can be customized using scripts.
Analyzing on the defects and retesting the defects as per the requirement.
Environment: Toad
Software Engineer
19 Feb 2007 – 16 Sep 2008
This project is basically about migrating Mid Office applications from HP Unix to Red hat Linux which is a part of Whole Sale Client Services (WCS) of ABN AMRO.
Preparation of test cases and creation of test data.
Executed test cases, documented test results and logged defects for failed cases and tracked defect to closure.
Install/Un-Install testing was carried out.
System and Compatibility testing was done for Platform migration from HP UNIX to Red hat Linux.
Performance testing was done for an application in terms of stability.
Performed regression testing for the fix delivered.
Test reports were created for the tested application.
Environment: IPM+, Toad, UNIX.
Education
Educational Record (In Reverse Chorological Order Starting Highest Degree)
Course of Study
Specialization
Name of University
Address of University
Year of Completion
BTECH
IT
JNTU
JNTU University, Hyderabad, Telangana, India
2006
Inter
M.P.C
Board of Intermediate Education
Hyderabad, Telangana, India
2001
S.S.C
S.S.C
Board of Secondary Education
Hyderabad, Telangana, India
1999
Professional Organizations
Prior Work Experience Details
Organization’s Name
Designation
Dates of Employment
Location (City & State)
Explanation for Interruption / gap
(If Any)
From
(DD-MON-YYYY)
To
(DD-MON-YYYY)
Infosys
Technology Analyst
19-02-2007
16-10-2014
Hyderabad, Telangana
Capgemini
Senior consultant
19-11-2015
29-04-2019
Hyderabad, Telangana
Infinite Computer Solutions
Project Lead
22-04-2020
14-07-2020
Hyderabad, Telangana