Office Manager
Resume:
Page * – Rebecca Toutges 769-***-****
*** *** ***** **, ********, MS
********@*****.***
REBECCA TOUTGES
OBJECTIVE & PERSONAL
INFOMATION
A team player, and can be a team leader when needed. Very dedicated to job and employer. Have a strong background in the clerical field from office assistant to office manager. Self-motivated and will give employer 120%, at all times. Looking for long term employment with a good company.
SKILLS & ABILITIES ● Strong background in the clerical/ administrative field
● Organized and detailed driven.
● Can prioritize several jobs/ task at one time when needed.
● Trained and hired all employees.
● Very Customer Service and Vendor Friendly. No Matter what line of work you are in there will ALWAYS be customer and Vendors. So why not make their day a little brighter. I have a lot of experience with vendor/ Company Representatives. Have ordered minor office supplies to dealing with Lumber Yards ordering construction materials to ordering for a chain of multi-million dollar educational retail stores.
● Enjoyed helping co-workers when needed. “Not my Job/ Responsibility” is NOT something a supervisor or upper management will ever hear.
● Created a basic blueprint/ format of Standard Operations for my office as well as the 43 dealers I was over to help have the proper research and information to be successful.
● Data entry, 10 key by touch, 50wpm. Customer Service, Greeting Customers, Corporate and Office Inventory, Purchasing for Retail and Building Materials. Creating Spreadsheets, Word documents, and all basic office forms (fax cover sheets, customer service complaint forms, dealer evaluations, etc.)
● Previous professional fields include Medical receptionist for an ophthalmologist and pediatrician, as well as office administrator for custom medical equipment. Wholesale Jewelry Manufacturer, Portable Building Company, Finance, Educational Retail Store, High End Hair Salon, and Construction.
● Job Titles/ Responsibilities included, Insurance pre-authorizations for medical equipment, medical billing, receptionist, office manager, Accounts Receivable and Accounts Payable, Assistant Regional Manager, as well as the purchaser for a retail store.
● Over 20 years of experience in Office/ Administrative work.
● Computer Programs - Excel 20+yrs, QuickBooks 20+yrs, Word 20+yrs, Open Office 9+yrs, Adobe 5+yrs, NetSuite 10+yrs, MS-DOS Programs 5+yrs Rebecca Toutges
WORK
HISTORY
JANUARY 2009 – FEBURARY 2020
GRACELAND MANAGEMENT
ASSISTANT REGIONAL/ OFFICE MANAGER - PICAYUNE, MS
Regional Sales Office for Graceland Portable Buildings
● Scanned & Entered Sales/ Data Entry.
● Finding New Dealers/ Subcontractors
● Office Manager Responsibilities - Training all new office personnel. Constant contact with the 43 dealers in group emails and setting up bi- monthly conference calls. Problem solved issues as they arose, need it be Customer Service or one of our regional dealers. Created spreadsheets to track monthly sales, dealer list, and anything office needed to run smooth. Ordered all Office Supplies.
● Basic Office Responsibilities – Filing, high volume calls Daily. Called each person back, no matter what. Some calls were more urgent than others, so had to prioritize high volume calls. It was a normal day to get 50-70 Phone Calls in a 2 hour span. Work great under Pressure
● Proof read all contracts each month to make sure there were no errors so customers were not delayed getting their orders.
● Monthly Settlement, met deadlines when needed.
● Assisted Regional Manager with keeping him on task and set up all his appointments and his travel.
● Traveled all over Louisiana from Jennings to Shreveport to Ferriday to Slidell as well as Southern Mississippi. Kept track of all appointments in Regional Office.
● Trained all personnel in marketing and software. Assisted Dealers with having the proper tools to sell.
● Set-up and did all bi-monthly conference calls.
● Minor Bookkeeping and Payroll. Handled Dealer Commissions and Corporate Pay sheets. Signed Corporate (although I was not a corporate employee) and Regional Checkbooks.
● Ordered Inventory for the 40+ locations. Ordered Marketing Materials for the entire division.
● Coordinated local festivals that company was a corporate sponsor, coordinated with the plant and drivers to make sure we stayed in budget.
● Problem Solved, an Prioritized Certain Jobs
● Always on call, the dealers knew they could get the answers they needed, no matter how early or late.
Rebecca Toutges
JUNE 2008 – JANUARY 2009
SUNBELT ENTERPRISES (GRACELAND) – OFFICE MANAGER – PICAYUNE, MS Temporary Plant for the Manufacturing of Graceland Portable Buildings
● Received Build Orders
● Accounts Payable & Receivable
● Material Inventory & Completed Building Inventory
● Tasking Drivers Deliveries, Contacting customers for delivery, Pulling Oversized DODT permits.
● Handed the factory workers daily jobs
● All office responsibilities, answered phones. Handled Petty Cash, Ordered Office Supplies, Deposits, Payroll (1099)
EDUCATION 1989 - 1991 - WOODLAND PARK HIGH SCHOOL – WOODLAND PARK, CO – 1991 HIGH SCHOOL DIPOLMA 1987 – 1989 – BELLE CHASSE HIGH SCHOOL – BELLE CHASSE, LA REFERENCES AVAILABLE UPON REQUEST
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