Sales Customer
Resume:
Curriculum Vitae
Longin Matendo
*************@*****.**
** ******* ****** ** ******* on Royal Building
Maitland
Cape Town 7405
I have a Strong communication skills, outgoing personality, detail-oriented, proactive problem solving, situational analysis over the phone & in person with the ability to multi-task, prioritize & manage time effectively.
My attributes include: Persuasive Speaking Skills, Empathy, and I’m a very good listener, good listener, adaptability, ability to use positive language, clear communication Skills, self-control, Taking Responsibility, Patience, and I have a caring nature.
Personal Information:
Full name : Longin Kifu Matendo
Passport no.DBR/002666/03
ID Number. 740**********
Date of birth : 27/05/1974
Nationality: Congolese
Sex: Male
Languages: English: Read, Write, Speak (Professional)
French: Native,Professional
Other: Lingala, Swahili and Zulu
Employment History:
2017 to Sept 2019.Inuka Fragrances
Business Mentor/Trainer
Hepdesk Consultant
>Duties: Training clients on the network marketing business, planning a business model to make sure clients business grow to next level,including sales training, dealing with queries,after sales complaints and tracing the members orders with the courier company,doing data capturing of invoices.
2016 to 2017 .Black Moon Investment
Sales and Marketing Agent
[ 2014] to [2016]
Jan 2014]
[2010] to
[2013]
[2007] to [2010]
[2005] to
[2006
Call Centre Agent
Democratic Alliance: Inward and Outward Bound, Cape Town
Data Capturer
Isilumko: the Democratic Alliance Electoral Campaign, Cape Town
Reason for leaving: end of contract
Customer Service Agent
Gold Star Development, Wynberg
Reason for leaving: end of contract
Site Supervisor
Armageddon Security, Century City
Reason for leaving: career move
Computer Salesman/Technician
NIC Business Communication, Durban
Reason for leaving: company closed-down
Supplementary Courses / Certifications
[2016]
[2005] to
[2006]
Democratic Alliance
Difficult Customer Services Training
How to deal with complaints and challenging customers
Updating membership details, membership renewal and emailing
Data base and administration management
Stanford Computer and Business College, Durban
Information Technology Course
Subjects:A+, N+, Programming and Graphic (Corel Drawing), Excel, Word, Power Point and Access
[2009]
[6 months]
Network (NGO)
Call Centre and Customer Services Course
Academic Information
[1993]
Subjects:
Matric
Institut Kivuvu, Democratic Republic of Congo
Mathematics, Physics, Technology, Geography, Science, Graphics
[1998] to
[2003]
Diploma in Science and Technology
University of Kinshasa, Department of Information and Technology
Interests and Hobbies
Spending time with family
Listening to music
Using the internet
References
Inuka: Team Leader
Contact: Mrs Vennice
Telephone: 071*******
DA Inward and Outward Bound: Team Leader
Contact:Connie Botha
Cell: 078-***-****
Isilumko: Managers
Contact: Ronel
Cell: 072-***-****
Contact:Donel
Cell:073-***-****
Gold Star Development
Contact: Eddo
Cell: 078-***-****
Armageddon Security:
Sold to Imvula
Contact this candidate