JEAN BEAUGE

*** ******* **** # * ******** cove TX, 76522

Home/Cell: 561-***-****

Email: adia04@r.postjobfree.com

Qualifications Summary: Results oriented and dedicated IT professional. Extensive experience in Retail, customer service, computer support, general labor. Thirteen year qualification in computer support, computer security, and also hold certifications in Microsoft Office, CompTiA Security,ITIL, and Occupational Safety and Health Information. Multi-lingual: English ( Fluent), Creole ( Fluent), French (Conversational). Program Language C++ Turbo, Basic, Cobol, Visual Basic

Education

Computer Information System AMU Attending

CompTiA Security+ Certification (Oct 2019- Oct 2022)

Associate Degree General Studies

University of Maryland, Killeen, TX, 2012 GPA 3.2

Basic Military Training – Fort Jackson, Columbia, SC (Jan 2007-Nov 2007) Information Management Technical Course

Fort Gordon, Augusta, GA (Nov 2006-Jan 2007)

Experience:

Communications Engineer (June 2018-April 2020)

VECTRUS

Responsible for maintenance of all conventional repeater sites that support the ASTRO 25 radio system. (XTS 5000 and SRX 2200)

Worked with outside agencies concerning the system and provide escort/onsite services when needed.

Radio programming and installing software updates when required.

Installations and repaired radios in vehicles. Reprogramed radios, over the air rekey (OTAR), and troubleshooting all associated equipment.

Performs other duties and assignments as required.

Repair, program, troubleshooting and maintenance wireless audio visual emergency system (WAVES)

Weekly reports using the Locus diagnostx system

Lead Comsec Repair (Nov 2017-June 2018)

AECOM

troubleshoot and repairs of all COMSEC/controlled cryptographic devices and other electronic equipment (e.g. receiver/transmitters, both commercial and tactical, circuit cards, telecommunications devices, telephones, teletypes, intrusion detection systems, AOAP spectrometer and similar items.

Assistance ensuring quality of comsec equipment through testing and inspection at various stages of production process and compiles and evaluates

provide technical advice and assistance to lower level technicians

installations, repair, and troubleshooting or maintenance of Satellite Communications systems and equipment. (X, C, KA, Ku-band, Tri-band Satellite Terminals

FDMA, TDMA, IP Type Satellite modems)

Redeployment Coordinator (May 2016-Aug 2017) United States Army ( Fort Hood, TX)

●Develops and maintains all training records; monitors, schedules, and prepares training and kept HQ apprised of all changes; reduced response time by 40%

●Executed over 200 Company through Soldier Readiness Processing, pushing over 50,000 personnel to multiple installations resulting in 100% of assigned missions completed

●tracked and scheduled over 10,000 hours of SFL-TAP training for 50,000 US Army Soldiers

●trained more than 10,000 Soldiers quarterly; prepares training schedules; maintains and reports the daily status.

●maintains positive control of over $2 million worth of equipment

Field Technician II (October 2015 – Nov 2017) Timer Warner Cable/Spectrum

●Performed basic installations, disconnects, reconnects, service upgrades and downgrades, and relocates for residential single family, multi-family and/or multi-dwelling units.

●Performed all work to conform to quality, security and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, and FCC and following procedures as outlined in the Customer Premise Network Installation Qualifications (CPNIQ), Technical Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook).

●Integrate various company services (video, internet, telephone) with customer's equipment.

●Ensure and record proper levels and signal quality within required specifications on active outlets; Verify no signal leakage or ingress is present in the drop network.

●Identify basic distribution problems associated with the RF portions of the forward and reverse plant and refer to Field Engineering.

●Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies

Signal Support Systems Specialist (Jan 2007- Sep 2015) United States Army (Fort Bliss, Fort Hood, & Korean)

●Manage computer-aided design and drafting (CADD) program for an organization.

●Responsible for helpdesk calls and customer trouble tickets.

●Use the full range of network systems (LAN/WAN) design principles, methodologies and approaches used in developing, testing, installing, operating, managing and/or maintaining network services that support functional requirements.

●Develop network architecture and/or infrastructure.

●Creating network maps for establishing/maintaining connectivity between remote sites that support business requirements.

●Analyze installation of any new hardware or software introduced into the environment to ensure its compatibility with existing architecture, or its reliability and functionality in relation to the organization's business requirements.

●Provide customer support services for the organization's IT (information technology) equipment, software, systems, interfaces and/or networks.

●Analyze complex IT problems reported to the service desk.

●Investigate reported problems in system software, application software interfacing, and/or IT equipment to isolate causes of malfunctions.

●Train system users on new or changed operating systems, IT equipment, software and/or the application of security guidelines.

Contact this candidate