Social Media Assistant

BRYAN SORIANO

E: ***.*****.**@*****.***

P: 646-***-****

PROFESSIONAL SUMMARY

To secure an opportunity within the professional workforce that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.

WORK HISTORY

Special Events Recreation Center, SERC - Facility Manager Brockport, NY • 01/2020 - Current

• Evaluated facility operations and personnel for safety and health regulations compliance to promote a safe and inclusive environment for the campus community and patrons utilizing the recreational facility.

• Maintained proper protocol and guidelines of a 120,000 square foot recreational facility.

• Supervised and provide oversight to 15 departmental employees throughout the hours of operations.

• Lead trainings for newly promoted SERC Managers to ensure consistency, set expectations and PCI compliance.

• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.

SERC - Membership Services Assistant

05/2019 - 01/2020

• Delivered exceptional customer service by leveraging extensive knowledge of facility operations and services along with developing highly empathetic client relationships.

• Oversaw equipment rental program for patrons to utilize during open recreation periods and maintained record of inventory.

• Maintained accurate and current membership account data with manual forms processing and digital information updates. SUNY Brockport, Campus Recreation - Fitness Center Attendant Brockport, NY • 08/2018 - 05/2019

• Maintained cleanliness of fitness rooms and equipment.

• Established positive relationships with clients while motivating them to achieve their personal fitness goals.

• Administered CPR, first aid and medical services to injured customers and participants.

• Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.

EDUCATION

SUNY Brockport

Expected in 05/2021

Bachelor of Science: Sports Management,

Psychology

SKILLS

• Fluent in Spanish

• Customer service

• Interpersonal skills

• PCI

• Leadership and supervision

• Facility equipment inspections

• Cash Management

• Staff education and training

• Safety techniques

• Communication skills

• Social Media management

• Photography

CERTIFICATIONS

CPR & AED certified

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