Address: ** ******** *******, *** ******* Batangas
Phone number: 0927 – 320 - 2783
Email: *********@*****.***
Skype: 639*********
ABOUT ME
Strongly focused with the ability to complete tasks accurately in a fast-paced environment with conflicting deadlines and driven to achieve best results for customers.
EDUCATION:
Bulacan State University
College Graduate
Bachelor of Science in Information Technology
Batch 2013
WORK EXPERIENCE:
ePerformax Contact Centers and BPO
Customer Service Representative
October 20, 2013 – October 2017
ePerformax Contact Centers and BPO
Team Lead
October 2017 – September 2020
SKILLS
Issue resolution
Team supervision
Call center experience
Inbound and outbound calling
Answering emails and chat
Taking escalated calls
Customer service
MS word and excel
CHARACTER REFERENCES
Joana Marie Edano Arnel Hisoler
Customer Service Representative ePerformax Contact Centers and BPO
Phone number: 092******** Phone number: 099*******
Madeline G. Panton