Service Representative Project Coordinator
Resume:
Marcus Thornton
Charleston, SC 29407
*****************@*****.***
Pursue a career with the opportunity for professional growth based on my past performance and education. I Am able to perform the job with the knowledge and experience that I have. As a collaborative team player I look forward to implementing my skills for mutual growth within a company by turning ideas into action and through relationship building.
Project Coordinator
Anchor Sign - North Charleston SC, April 2019 - April 2020
● Responsible for overseeing specific stages of larger projects Including hiring subcontractors and maintaining relationships with subcontractors.
● Assisting and supporting the development of standard operating procedures throughout the duration of the projects,, compiling documents and Handling Multiple accounts.
● Manage contractor’s accounts,Monitoring budgets, financial documents and resolving any financial queries.
Logistics Specialist
Synter Resource Group - North Charleston, SC October 2017 - April 2019
● Responsible for freight management including calling out to carriers, Updating transportation information and crafting reports for carriers.
● Outcalls to various trucking companies to set up E-accounts for carriers, arranged meetings between carriers and upper management.
● Trained other Teammates and new hires on how to manage the accounts on the day to day basis.
Customer Service Representative
CreateSpace Publishing - North Charleston, SC October 2016 - October 2017
● investigate and Resolve Complaints and Concerns involving members' accounts.
● interact with members in a welcoming fashion and provide information in a timely manner.
● Logging data for book information, payment royalties, mail and tracking information. Payment Processor
MTAG Services - Mount Pleasant, SC May 2015 - October 2016
● Posts payments and adjustments exceptions from an electronic file, and ensures each batch is balanced Daily
● handle transactions from various channels such as credit cards and debit cards for merchant acquiring banks.
● Ensure that all refunds are being calculated and being submitted to the correct client and address.
Education : BA in Mass Communications Morris College Sumter SC 2014 Skills
50 WPM (10+ years)
• Customer Service (10 + years )
• Excel (5+ Years)
• Logistics (4 + years)
• MS Office (10+ years)
• PowerPoint (10+ years)
• Microsoft Word (10+years)
• Microsoft Office (10+ years)
• Outlook (7+years
• Management ( 2 +year)
• Scheduling ( 5+years)
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