Service Representative Customer
Resume:
Contact Me
mmamosawitbooi@ymail
.com
Street Freedom Park
Johannesburg,South
Aftica
Social Profile
linkedin.com/in/mmamo
sa-witbooi-b703051b7
facebook.com/sasa.booi.
75
Other Info
Skills
Empathetic
Good listener
Commercial awareness and
good customer
Negotiation and persuasion
MMAMOSA INGRID
WITBOOI
CUSTOMER SERVICE
ADMINISTRATOR
About Me
My objective in life is to strive for excellence. I work hard in order to further my career and reach my goals. Hard work and motivation underpins my ultimate keys to success. I have more than five years as a customer service representative as a successful track record of problem solving, communication and decision making skills.
Experience
2007 - 2008 Sportsmans Warehouse Store Associates Customer Service
Building customer relations
2008 - 2020 Edcon (Regional Credit Office) Customer Service Administrator
Telesales and client services
Handling of new accounts and clint queries
Data capturing
Debt collection
2015 - 2020 Accenture Services Customer Service
Administrator
Providing administrative support
skills
Organizational skills
Languages
South Sotho
English
Isizulu
Setswana
Interest
Others
Microsoft Office
Outlook
Internet
References
Lerapela Lehong (Edcon)
Team leader
Zanele Makhubu
Team leader
Legodile Komane
Team leader
Edcon HR
Building customer relationship
Selling of financial products
Handling customer queries
Education
2001 - 2005 Thabo Secondary School Diploma
English
Setswana
Biology
Travel and tourism
Physical Science
April 2007 -
May 2007
Quest Computer Skills Center Diplona
Call centre skills
Telephone skills
Windows
E-mail and Internet
MS word and XP (Module 1&2)
Excel XP (Module 1&2)
Typing (Speed & Accuracy)
Numeric (Speed & Accuracy)
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