Call Center Agent
Resume:
CASTILLO, ADRIAN BRAVO
Sambat, San Pascual Batangas
CAREER OBJECTIVE:
To be trained in a well-established company and to be free on working with my talents and skills, sterilize and developed it by the challenges that will benefits me in the future and be a fine contributor in this industry. EDUCATIONAL ATTAINMENT:
TERTIARY : Bachelor of Science in International
Hospitality
Management Major in Hotel and Restaurant
Administration
Lyceum of the Philippines University-Batangas
Capitol Site, Batangas City
2010-2014
SECONDARY : Sta. Teresa College
Bauan, Batangas City
PRIMARY : Our Lady of Rosary School
Bauan, Batangas City
JOB EXPERIENCE:
Food Attendant Waiter
Shakespeare and co.
Dubai - UAE
January 2015 - March 2016
Call Center Agent - Retention Specialist
The Results
Lipa - Batangas
June 2017 - December 2017
Call Center Agent - Financial Support
Sykes Asia Inc.
Mandaluyong - Metro Manila
March 2018 - March 2020
ON THE JOB TRAINING
Housekeeping/Food Attendant
Green Coral Resort and Hotel
November 21, 2011- February 10, 2012
Gulod Labac, Batangas City
SupervisorySkills
Blackbeard's Seafood Island
April10-May 6, 2013
Shopwise Arcade Araneta Center Cubao, Quezon City
SEMINARS ATTENDED:
National Certificate II in Food and Beverage Services Technical Education and Skills Development Authority March 11 2014
Bar Exposure Program
T.G.I.Friday's Glorietta
March 2013
Hotel Familiarization Stay and Learn
Edsa Shangri-la
March 2013
Hotel overview
Hyatt hotel
March 2013
Hotel Familiarization Tour Dusit Thani Hotel
Dusit Thani Hotel Makati
September 2010
SKILLS:
• Capability on verbal and written communication skills
• Basic knowledge in using Micros Fidelio System
• Computer literate proficient in MS Office
• Flexible to work in all areas of Food and Beverage, Housekeeping and Front Office Department
• Knowledgeable in understanding the Company’s Safety rules and laws PERSONAL DATA:
Birth Date : July 18, 1994
Place of Birth : Golden Gate Hospitality, Batangas City Age : 26
Height : 5’4”
Gender : Male
Civil Status : Single
Religious Affiliation : Catholic
CHARACTER REFERENCE:
Ms. Sarah Fulgueras
Team Lead
Sykes Asia Inc - Mandaluyong
Ms. Alyxia Drapiza
Team Lead
Wells Fargo - Taguig
Ms. Josephine San Jose
Account Manager
Sykes Asia Inc - Mandaluyong
I hereby pledge that all of the information above is true and correct to the best of my knowledge and belief.
Adrian B. Castillo
Applicant
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