Tourism Service
Resume:
PAULINE JOY NICDAO
#** ****** **** **. ************, City of San Fernando Pampanga · +639*********
**********.******@*****.*** · nicdao_pauline29 @yahoo.com
Objectives
To be able to ulitize my skills for personal growth and to render a good service and at the same time to broaden my knowledge and experience for further career improvement.
EXPERIENCE
2019-2020
CASINO VIP HOST, MIDORI CLARK CASINO
To deliver services to gamblers to help ensure that they become loyal patrons.
2018 – 2019
CUSTOMER SERVICE ASSOCIATE, dnata travel inc.
Reconfirming bookings, resolving problems and issues.
EDUCATION
2014-2018
TERTIARY EDUCATION, holy angel university
Bachelor of Science in Tourism Management
Dean’s Lister (2nd Semester)- 4th Year College
2010-2014
SECONDARY EDUCATION, angeles city national trade school
ACHIEVEMENTS
Delegate of Union of the Filipino Tourism Educators ( UFTE 2014-2016)
Finalist in Cultural Presentation (Annual Tourism Skills Olumpics) (UFTE)
Ms. Teen San Jose 2015 1st Runner up
Binibining Cut-Cut 2015 1st Runner up
Queen of the Ramp in Central Luzon Season II 2nd Runner up
ORGANIZATIONS
League of Tourism Students of the Philippines Holy Angel University
A former member of Angeles City National Trade School Dance Troupe
A former member of Sinukwan Kapampangan Performing Arts
SEMINARS AND TRAININGS ATTENDED
Customers Service, Power Dressing and Make-up Tutorial- July 22, 2015
Personality Development and Public Relations Training, Fontana Leisure Park- September 12,2015
Tour Guiding Seminar, Holy Angel University- August 20,2016
Seminar for Tourism Students, Flight Attendant for a Day Workshop, PTC MILCOM, Manila – October 11, 2016
10th National Tourism Students Congress (Tourism for All: Promoting Universal Accessibility)- February 27, 2016
Dance Technique Workshop on Lyrical and Modern Jazz in Celebration of International Dance Day- April 7, 2016
SKILLS
Good in Oral and Written Communication
Fluent in Microsoft Office Word and Microsoft Excel
Hardworking and Perseverant
Dancing
Poster making/ Drawing
CHARACTER REFERENCE
Mr. Ryan Lascano
Team Leader, Dnata Travel Inc.
Mr. Michael Chino
Executive Host, Midori Hotel and Casino
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