Escrow Assistant

Natasha Parker *******@*****.*** 323-***-****

Jr. Escrow Officer/ Assistant Customer Service

I have over 20 yrs., experience, excellent service is my number one goal. I possess the skills and talent to provide great service always, even in the most difficult of situations. In my first position at Pacific Bell I learned from the best to make each client feel special, to help them with their needs efficiently and quickly with them never feeling that they are not the most important person I have assisted today!

Work Experience

Cloud Escrow

Diamond Bar, Ca

March 2019- November 2020

Senior Escrow Officer/ Office Manager

● Search Pros Staffing

● AppleOne

● Huntington Beach, Tustin,Newport Beach

Temporary W-2 January 2019- March 2020

Jr Escrow Officer/Assistant

Handling Resale/REO and Refinance Escrows, Opening to Post Closing Neighborhood CCGC

Los Angeles

August 2016 – March 2018

Office Administrator

General Office Duties Heavy phone calls and appointment setting duties. Filing Typing Data Entry Accounting Monthly reconciliation. Payroll. Scheduling pickups and drop offs of clients, providing donation receipts client intake and registration Newport Beach Escrow Newport Beach, Ca

May 2007- August 2016

Manager & Escrow Officer

Responsibilities and Duties

Opening new escrow transactions and processing escrow documents in accordance with established policies and procedures.

Completing real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds. Preparing transaction documents by completing forms and statements; collecting and reviewing existing documents.

Completing closing packages by recording and filing documents; preparing and distributing final closing statements.

Daily & Monthly banking and reconciliation.

Orange Coast Title Co., Anaheim

Auditor Closing Dept. Sales/Refi & B of A REO's, August 2005 – April 2007 General escrow duties of closing department, auditing files for compliance and handling disbursement from Sales and REO desks of the Officers in several units. Fidelity National Title

Van Nuys, CA

April 2000- August 2005

Assistant/Escrow Officer

Escrow duties Resale/Refinance desk opening processing to closing files Pacific Bell - Hawthorne, CA

Operator Directory Asst. Inbound call center

Microsoft Office, Typing 45 WPM, Excellent Telephone Etiquette,Opening Escrow and Title Orders, Escrow Software Streamline SMS, RBJ, Access, Processing Paperless Files, ORDERING DEMANDS

HOA,MORTGAGE,JUDGMENTS LIENS,CLEARING OF ALL CURATIVE ISSUES, PACKAGING,SCANNING DOCUMENTS TO LENDERS,TITLE and prospective parties, FUNDING LOANS, DISPERSING FUNDS IN FILES AFTER RECORDING, FOLLOWING POST CLOSING ISSUES TO CONCLUSION SETTLEMENT, Handling high volumes of calls able to prioritize and complete duties within deadlines and when time sensitive, Empathetic Personality I find that this is my greatest asset and if not careful with it, could have become my worst, Team Building, Account Management, Accounting, Billing, Business Development and Retention, Data Entry, QuickBooks, Filing, MS Office, Scheduling, Customer Service, Document Signing, excellent Organizational Skills, Bookkeeping, Front Desk, Office Admin, Front Office, Office 365

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