Administration

DANELLE ELLAPEN

Email: *******.*********@*****.*** Cell Number: 082-***-**** Home Number: 011-***-****

Address: ** **** ******, ******* *****, Johannesburg Nationality: South African, Indian

DOB: 27.01.1997 ID Number: 970********** Gender: Female Drivers License: Yes

Years of experience: 5 years

“Dedicated, educated and well spoken young individual seeking to use unique techniques and skills to achieve in all possible areas”.

SELF SUMMARY

•Eagar to grow and develop myself.

•Ready to take on any challenges given to me.

•Refuse to accept failure.

•Unique personality full of potential.

•Determined and competitive.

•Hard working, friendly and a team player.

•Self motivated, self driven and always striving to reach my goals.

SKILLS & ABILITIES

•Excellent telephonic and communication skills.

•Open, constructive and diligent.

•Able to work under pressure.

•Always looking for new ways to tackle tasks.

•Able to multi task and handle various responsibilities.

•Computer literate.

EDUCATIONAL BACKGROUND

Secondary Qualification: Matriculated in 2015

Secondary Institute: Lenasia South Secondary School

Matric Qualification: Admission to Diploma and a Life Orientation distinction

Subjects Completed:

•English

•Afrikaans

•Mathematical Literacy

•Life Orientation (Distinction)

•Geography

•Life Sciences

•Tourism

Tertiary Qualifications: Basic Computer Literacy

Knowledge In:

•Microsoft Word

•Microsoft Excel

•Microsoft Outlook

•Copy & Print

*In the process of furthering my studies within the Advertising and Marketing field, registration to be done in January 2021 to qualify in the following subjects Entrepreneurship and Business management N4, Marketing management N4, Management communication N4 and Computer Practice N4.

EMPLOYMENT HISTORY

Employer: Propay Systems (Umbutho Administrators)

Position: Administrative Officer

Period of Employment: 10th February 2016 to date

Experiences:

•Telephonic contact with clients (Inbound and Outbound communication)

•Customer services.

•Data capturing

•Money handling (Creation of Journals, receipts, debit, credit and stop order invoices )

•Processing systems (Reconciling)

•Word, Excel and Outlook

•Reception Duties (Switch board and documenting)

Roles and Responsibilities: As an Administrative Officer my duties are as follows to introduce the client to the service which is being provided as a third party administrator to Trade Unions. To request membership schedules and payments on a monthly basis once received, payment on the system needs to be allocated the given client, thereafter those members need to be prepared with additional information and then processed as successful paying members for the given period, in addition to processing members the system generates invoices and receipts if not generated we are to manually open these transactions for a successful outcome.

Aside from my administration duties I have also been a systems tester for the development team which allowed me to try out, test and make recommendations to systems as well as system errors. I have also dabbled within the accounts department with a clean up project which meant having to create journals, cancelling unnecessary debit and credited members from our systems and refunding of money, along with lending a helping hand in the reception at times by answering switch board calls and noting important information. Each of my roles required a lot of multi tasking which I had maintained successfully and this resulted in being awarded employee off the month after a year of successful services which was handed to me in February of 2017, I still continue to prove myself and improve myself within the work industry daily.

REFERENCES

Name: Cherrilene Daniels (079-***-****)

Position (Role): Team Leader

Name: Sarah Moloto (074-***-****)

Position (Role): Administrative Manager

My reason for leaving my current employer is for better prospects and a brighter future as a young vibrant individual, I intend on moving forward and growing far beyond my expectations.

Contact this candidate