Workshop Facilitator / Training Specialist

Roberto Aviles

**-** ******* ******, ***. *C, Far Rockaway, NY 11691

917-***-**** • E: ************@*****.***

EMPLOYMENT

MAXIMUS WeCARE, Jamaica, NY Quality Assurance Coordinator 02/19-12/20

Performed audits of clients and staff regarding info entered by staff and management into databases, Smartsheets and SharePoint; monitored and audited client attendance via hard copy and databases; reported findings on spreadsheets to supervisor; conducted training presentations for new staff of policies and procedures

Fedcap WeCARE, Jamaica, NY Instructor/Trainer (Lead) 03/14-01/19

Fedcap WeCARE/TemPositions, Brooklyn, NY Instructor/Trainer (Lead) 06/13-12/13

ResCare / Arbor E & T, New York, NY Instructor/Trainer (Lead) 03/08-12/12

Developed and facilitated work readiness and life skills groups, philosophy, and curriculum; assisted clients with learning interviewing skills, assisting and/or guiding in résumé creation or updating; ascertained status of their cases; proofread work accomplished; taught Microsoft Word and Excel; maintained workshop/office computers’ functionality; created varied forms/ spreadsheets and/or spreadsheets for office usage and/or modify existing forms; and designed informative posters/flyers

Arroyo Enterprises, Inc., Brooklyn, NY Computer Graphics Designer 09/02-02/08

Designed projects for printing, printed on Canon CLC5000, created acrylic plates for offset printing, performed color separation for all plates, obtained new projects from clients and/or customers, printed and cut projects to final size, collated then bound and/or glued booklets or tickets, maintained computer programs and operational functions, created small and large volume color and B&W copies, as well as conducted light bookkeeping/inventory

B & G Printing, Brooklyn, NY Computer Graphics Designer 07/99-09/02

Designed projects for printing, printed samples for clients, created acrylic plates for offset printing, collated then bound and/or glued booklets or tickets, as well as obtained new projects from clients and/or customers

City College of New York, New York, NY Photo Lab Monitor 09/98-06/00

Instructed students’ proper use of lab facility, mixed photo chemistry, maintained color print processor, as well as opened and closed lab

Fotorush, Inc., New York, NY B&W Custom Lab Technician 06/92-10/96

Attended customers, managed B&W custom lab, mixed photo chemistry, machine-printed color negatives, managed employees, opened and closed store, as well as performed inventory

Speed Graphics, Inc., New York, NY Lab Technician 01/92-06/92

Made color copy- and/or inter-negatives, as well as custom color printing

Fotorush, Inc., New York, NY Counter Clerk 09/86-01/92

New York Technical College, Brooklyn, NY Registrar Assistant 09/89 & 02/90

Performed early registration of students

EDUCATION

City College of New York, New York, NY Art Education Bachelor’s Degree 09/96-03/11

Honors: Dean’s List for two quarters

NYC Technical College, Brooklyn, NY Art & Advertising Design Associate’s Deg. 09/86-01/91

High School of Art & Design, New York, NY Photography, Regents Diploma 09/82-08/85

ADDITIONAL ABILITIES

Programs Microsoft Office, Corel Draw, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Acrobat, Quark Xpress, and OCR applications

Languages Read, write, speak, and proofread English and Spanish

Certifications Passed L.A.S.T. and A.T.S.W. (Teaching)

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