Assistant Sales
Resume:
fst
Ivy Mesolo
Cell: 079*******
Email: ***********@*****.***
Address: E1053 Phase 4
Itsoseng
0193
Personal Info Full Name : Ivy Mesolo
Date of Birth : 06 July 1995
Identity number : 950**********
Gender : Female
Ethnicity : African
Citizenship : South African
Languages : Sepedi, English
Drivers licence : Code 10
Education Nationa Senior Certificate
Itsoseng Comprehensive School 2013
Basic Computer Skills
Exxaro Resources 2018
Proficiency Certificate in Food & Beverage Services
Capital Hotel Schools 2018
National Certificate in Food & Beverage Services
Manhattan Hotel 2016
Career Summary
Company Job Title Duration
Manketti Lodge, Exxaro Resources Waitress/Cleaner/Hostess/Assistant Jul 2017 – to date
Chef
Manhattan Hotel House Keeper Jul 2015 – Jul 2017
News Cafe Waitress/Hostess Jul 2014 – Jun 2015
Royal Funeral Services Sales & Graveside Assistant Jan 2013 – Dec 2013
Employment History
MANKETTI LODGE, EXXARO RESOURCES
Position: Waitress/Cleaner/Hostess/Assistant Chef (Jul 2017 - To date)
Duties:
Provide the perfect service experience for every guest
Ensure guest feels important and welcome in the lodge
Adhere to timing standards for products and services
Present menu, answer questions and make suggestions regarding food and
beverage
Pre-bus tables, maintain table cleanliness, bus tables
Assist in keeping the lodge clean and safe
Look for ways to consolidate service and increase table turns
MANHATTAN HOTEL
Position: House Keeper (Jul 2015 - Jul 2017)
Duties:
Sweep, Scrub, mop and polish the floows
Vacuum clean carpets, rugs and drapies
Dust and polish furniture and fittings
Empty and clean trash containers
Dispose of trash in a sanitary manner
Clean wash basins, mirrors, tubs and showers
Make up beds and change linens as required and also tidy up rooms
Wipe down glass surfaces and wash windows as scheduled
Maintain all cleaning equipment and materials in a safe and sanitary working
conditions
Monitor and report necessary domestic repairs and replacements
NEWS CAFE
Position: Waitress/Hostess (Jul 2014 – Jun 2015 )
Duties:
HR
Greet incoming and departing guests warmly with a genuine smile and eye contact,
escort them to assigned dining area, present menus and announce the waiter’s
name
Use visual cues to seat guests in either the bar or dining area depending on their
preference
Inform the guest of current promotion and who will be serving them to ensure a
smooth handoff to the service staff
Help dining room staff by setting and clearing tables, replenishing water and serving
beverages
ROYAL FUNERAL SERVICES
Position: Sales & Graveside Assistant (Jan 2013 – Dec 2013)
Selling policies and advising customers on products
Providing the best customer service possible
Handling claims
Follow up on leads generated internally
Building customer loyalty
Updating sales logs
Maximise sales revenue and profitability by achieving agreed sales targets and
prices
Dealing with claim forms
Knowledge
Basic Computer Skills
MS Office (Word, Excel, Powerpoint, Outlook)
Skills
Good verbal and written communication skills
Organised and able to work under pressure
Take instruction well
Strong work ethic
Positive Attitude
Problem Solving Skills
Time management abilities
Acting as a team player
Achievements
Certificate of Achievement for excellence in team work
Good Customer Service reviews
References
Mrs P.A Mohosetsi
Team Leader
Ms D.S Mesolo
Aunt
Mrs R Van Der Westhuizen
Manager, Manketti Lodge
Mr Willy Fenyane
Supervisor, Manhattan Hotel
Mr Rashid Zituini
Supervisor, News Café
Mr Thato Maraka
Assistant Manager
Contact this candidate