Name: Sonam Sharma
Phone:+91-623*******
Email: ***************@*****.***
Core Competencies
●Team Leadership/Management Creative Thinking Computer Competency Decision Making Excellent Communication Flexibility Leadership Planning and Organizing Adaptability Problem Solving.
Work Experience
Gaadi Web Pvt Ltd, GirnarSOFT, Gurugram June, 19- Aug, 20
Role: Business Administrator
●Single point of contact between Axis Bank and the firm, plan and execute the policies and make sure of smooth running of the policies and implementation of the same
●Track sales team performance, logins and disbursals of cases
●RC deviations, and procedures and communicating them to all employees both proactively and in response to questions
●Be a key contributor in developing the division's goals, mission, vision, operating principles, and focus
●Assisting in the production of data and reports to demonstrate positive performance and identify improvement opportunities
●Providing support in the production of statutory plans
●Provide a Learning & Development Administrative service to employees, managers and the L&D function
●Active efforts, thoughts and ideas to help generate revenue and make improvements
●Handling Axis 2 hour’s process.
●To undertake training
MAP Academy, Patiala 2018- 2019
Role: PTE Trainer & Administrator
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Good understanding of various technologies and media for presentations
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Excellent presentation skills
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Understands the classroom issues teachers commonly encounter
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Excellent training need identification and delivery
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Able to engage teachers effectively in training
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Encourages audience participation at training
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Works well with administrative staff and teachers
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Passionate about the process
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Excellent interpersonal skills and terrific social verbal and written communication
abilities
HDFC Bank, Patiala 2016-2018 Role: Operation Executive
●Good organizational and administrative skills; experience in working independently with minimal direction and as part of a team; ability to prioritize and manage multiple tasks
●Proactive, helpful, and can-do attitude
●Strong technical skills in software packages such as Microsoft Word, Excel.
●Self-motivated and results focused
●Handling Loan &Disbursed function
●Assisting in the management of team workload
●Monitoring individual and team performance
●Highlight any concerns to Operations Manager
●Maintenance of MIS reporting tasks
●Monitor and optimize team performance
●Ensure the service provider owns and provides timely reports on monthly performance
●Work with the sales teams and other departments to help them learn about changes to market trends and developments to procedures
Skills
●Excellent PC skills with strong knowledge of MS Word
●Ability to work prioritise own workload and demonstrate planning and organisational skills, and able to remain calm under pressure
●Good attention to detail
●Ability to explain routine tasks to others as directed, and an ability to listen and follow instructions
●Strong interpersonal and communication skills (verbal and written) with the ability to express solutions and ideas to colleagues and users at all levels
●Ensures accuracy and quality of work is maintained at all times
●Professionalism
●Able to work in a team
●Ability to build and maintain relationships
●Attention to detail
●Ability to learn new processes and skills quickly
Education
●Masters in Computer Application from Lovely Professional
University,Punjab,2014-15
●Master in Information Technology from Punjabi University,Punjab, 2012-2014.
●Bachelor in Computer Application from Punjbai University, Punjab, 2009-2012.
SONAM SHARMA