Sales Assistant

KATIE CROSS

*** ****** ***

Kailua, HI *****

(mobile) 808-***-****

adi8ed@r.postjobfree.com

CAREER SUMMARY:

Specialized community liaison and sales professional with nearly 10 years of experience in the Honolulu market.

PROFESSIONAL ACCOMPLISHMENTS:

Surgery Consultant (2019-present)

Asia Pacific Plastic Surgery, Honolulu

Interface with patients to assist in education regarding their specific surgery plan, scheduling consultations and seeing them through to their surgical date. Exceed weekly sales quotas alongside the consultant team under the direction of the Director of Client Services. Community Liaison (2018-2019)

Bristol Hospice, Honolulu

Worked closely with various community healthcare providers to garner referrals to build census and improve quality of patient care/family experience. Reported to Executive Director and worked together to create a more robust Volunteer program, improve collateral, in serviced various accounts to create a presence on the island. Director of Community Liaisons (2011-2018)

Islands Hospice, Honolulu

Managed liaison team of 10 individuals to ensure all referral sources and families were satisfied with our services. Met with liaison team biweekly as well as individually to maintain a cohesive team atmosphere. Worked directly with CEO to troubleshoot, strategically plan, acquire contracts, strengthen relationships with referral sources through various health fairs and networking events. Assisted in the opening of Inpatient Unit on Maui as Islands Hospice expanded to outer islands.

Alzheimer’s Disease Research Assistant (2009-2011) University of California, Los Angeles

Performed and scored a battery of psychological tests to both geriatric and schizophrenic patients willing to participate in longitudinal study aiming to make progress in Alzheimer’s Disease research.

EDUCATION:

M.A Clinical Psychology – Pepperdine University, Malibu CA. (August 2010) B.A Mass Communications and Theatre – Missouri Valley College, Marshall MO. (2005) Graduate of National Association of Pharmaceutical Sales Representatives Pharmacology/Pharmaceutical Sales Training Program CNPR #676862021 (January 2021) ACCOMPLISHMENTS:

Member of the National Association of Pharmaceutical Sales Representatives. Recipient of the “Most Admissions, Liaison of the Year” award (2011-2013). Recipient of Missouri Valley College Athletic Hall of Fame Award. Awarded to senior students that display athletic and academic excellence. First soccer player in Missouri Valley history to receive this award.

Recipient of “Who’s Who Among Students in American Colleges and Universities.” Selections made by nominating committee based on above average academic standing, community service, leadership ability and potential for continued success. Member of Dean’s List (2002-2005) with GPA of 3.90 on 4.0 scale. EXTRACURRICULAR LEADERSHIP POSITIONS:

Secretary, Hospice Volunteer Management Association (2011). Patient Services Volunteer, Skirball Hospice Center, Los Angeles (2011) Volunteer Mentor, Go Girls! Big Brothers/Big Sisters, Elgin County (2009) Finisher- Las Vegas Marathon (2008), Pasadena Marathon (2009), New Orleans Marathon (2010), Honolulu Marathon (2011).

Co Captain of Missouri Valley College Women’s Varsity Soccer Team (2001-2004). Led team to NAIA Heart of America playoffs for two consecutive years. Earned Most Offensive Player Award

(2001). Nominee Heart of America All Conference Team (2002). Member of All Conference Team

(2003-2005).

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