Senior Engineering Project Manager

VENKATASUBRAMANIAM THIYAGARAJAN

*******@*****.*** Ph: 984*******

PROFILE

Senior Engineering Project Manager with 19 years of total experience (9+ years of Project Management experience)

Skills in varied domain areas – Telecom, Datacom, Applications/Network Management

Experience in managing team of 40 Engineers in both SW Development and Testing

Interaction with varied clients (US, Europe & China)

Strong leadership and communication skills

Good working knowledge in Agile Methodologies

Rich experience in conducting recruitment drives (Campus & Lateral) as part of Altran recruitment team

Good Experience in delivering Soft skills Training (Effective Business Communication, Win-Win communication, Email Etiquette, Time Management) & Technical Training (Shell Scripting, Clearcase) as part of Altran L&D

DOMAIN EXPERTISE

Telecom – SDH, SONET, GSM, SS7

Datacom – PPP, L2TP, OSPF

SKILLS/COMPETENCIES

Skill Type Description

Skills SDH, SONET, System and

Application Management,

Basics of L2/L3 Protocols

Programming Languages Unix, C, C++

Scripting Shell, Perl, VBScript, WSH

(Windows Script Host)

Operating System Unix (HP-UX, Solaris, Linux),

Windows

Management Tools HP OpenView (OVO),

Microsoft Operations

Manager

Traffic Analyzers/Tools ANT-20 Analyzer, IXIA,

Clearcase, CVS, Rational

Rose

Project Management Tools Microsoft Project Plan

Defect Tracking JIRA, Clearquest, Bugzilla,

GNATS, DDTS

QUALIFICATIONS/AFFILIATIONS

PG Diploma in Telecom S/W Development (2000)

B.E (Electronics & Commn. Engg) from AMA College of Engg, UNIVERSITY OF MADRAS (1995-99)

PROFESSIONAL EXPERIENCE

Jul 2005 – Oct 2019 – Altran (formerly Aricent), Chennai o Senior Engineering Project Manager

Feb 2002 - Jul 2005 – Hewlett-Packard, Bangalore o Senior Software Engineer

Oct 2000 – Feb 2002 – Majoris Systems, Bangalore o Associate Software Engineer

Dec 1999 – Oct 2000 – B.E.L, Bangalore

o Graduate Apprentice Engineer

AWARDS/RECOGNITION

Aricent

o Multiple Customer Appreciation Awards from

Juniper client for contribution to Juniper E-Series project (Aricent)

o Individual Excellence Award for contribution to

Alcatel ISS FTTU project (Aricent)

o Multiple recognitions for being part of the core team as Event Anchor, Organizer for the HACK,

Cultural events

Hewlett-Packard

o Appreciation award for development of Service

Discovery Framework (Unix) in Open View

(Hewlett-Packard)

PROJECTS WORKED ON

Juniper – E-Series BRAS Routers

Description

E Series Broadband Services Routers provide the reliable performance needed to meet stringent service level agreements and elevated customer expectations associated with Internet access, IPTV, video on demand, voice over IP (VoIP), and interactive applications Customer Juniper Networks

Duration Nov ’11 – Oct’19

Team size 30 (Peak Size: 40)

Contribution Managed a team of 30 engineers (Development and Systest) for enhancement and sustenance activities

Release lead for the JUNOSe releases 13.2.0 to 16.1.0 (Project Planning, Tracking)

Identifying / managing Risks/Dependencies

Rapidly deploying the necessary resources for high priority customer cases and ensure that there is no escalation from the end customer

Preparing weekly / monthly reports to customer and handling calls on the project status

Metrics collection, taking appropriate actions for continuous improvement in productivity, process

Technology/Skills L2TP, PPP

Avaya – System Manager

Description

Avaya Aura® System Manager (SMGR) is an intuitive

administration and management tool that centralizes provisioning, maintenance and troubleshooting of the Avaya Aura suite of Unified communication products to simplify and reduce management complexity and solution servicing

Customer Avaya

Duration March ’19 – Oct’19

Team size 13

Contribution Managed a team of 13 in feature development and sustenance activities for Avaya Aura System Manger product

Contributed in the managerial role for the Avaya Aura SMGR releases 8.1 and 8.1.1

Working with team for coming up with estimates based on the requirements for the user stories planned

Tracking the status of the user stories / backlog JIRAs during the scrum meetings

Co-ordination with various stakeholders for scheduling prioritizing activities for the team

Handling customer calls (weekly/monthly) on the project status Technology/Skills AGILE Methodology

Alcatel ISS – ISAM FTTU

Description

The 7342 Intelligent Services Access Manager Fiber to the User (ISAM FTTU) system is Alcatel-Lucent's flagship Gigabit Passive Optical Network (GPON) solution for use in fiber to the home and business applications. Based on FSAN standards, the 7342 ISAM FTTU provides triple play services (voice, video and data) over one fiber strand. Customer Alcatel-Lucent

Duration Apr ’08 – Nov ‘11

Team size 40 (Peak)

Contribution Managed a Dev / Test team of 15 engineers. Handled 3 major releases

(R4.6, R4.7 & MOLT R1.0). Responsibilities include,

Sending weekly reports to customer and handling calls on the project status

Initial review of test estimates

Creating Project Plan and allocating resources based on the estimates

Planning and tracking for Integration test Planning and Integration Test activities

Generating Metrics and analyzing data to take corrective actions

Lab HW Inventory Management & Troubleshooting

Tracking and handling of Post release Maintenance Issues reported by End customers in ISAM FTTU

HIGHLIGHTS

Spearheaded creation of the lab environment for the M- OLT (variant of ISAM-FTTU) from scratch

Lambda Unite Multi Service Switch

Description

LamdaUnite is a TDM Based High Speed Optical Switch for Multi Service Applications. This product can be deployed in backbone and regional networks and has a switching capacity of 640 Gbps. It supports switching of both High Order (VC3/STS-1 and higher) and Low order

(VT1.5, VC12, VC13 and VC3) traffic. - Supports both SDH and SONET.

- Configurable as Terminal Multiplexer, Add/Drop Multiplexer and Cross Connect. - Supports various protection schemes (BLSR, UPSR, MS- Spring, Path and Line Protection.

Customer Alcatel-Lucent

Duration Jul ’05 - Apr ’08

Team size 20

Contribution Primarily involved in Fault Management (FM) module which provides the Fault detection and alarming capability for LamdaUnite switch. Fault detection includes detection of various Equipment (HW) failures, Protection (MSP, BLSR, SNCP, UPSR related), Line failures (LOS, LOF etc) and Path failures (LOP, UNEQ, RDI, LOM etc). FM interfaces with all the modules of LamdaUnite for detecting the faults and generating alarms for the same. Have strong knowledge in the following modules in LambdaUnite:

Equipment Management (EQM)

Equipment Protection (EQP)

Termination Point (TP)

LOXC (Lower Order Cross Connect)

TMUX (Trans Multiplexer)

Involved in Feature development for R8.0, R9.x.x & R10.0 releases. Played lead role during R9.x.x and R10.0 releases. Activities included Design, development and Integration testing and post release maintenance Some of the major features implemented were as follows:

FM Support for GE10PL1, OP10XTT, LOXC40 & TMUX Cards

FM Support for UNI alarms

Modification in Alarming Behavior of EP155 Packs

FM Support for Nesting MSP/SNCP

FM Alarming Redesign

Technology Skills SDH, SONET, T1, E1, BLSR, SNCP, C++, Solaris, Clearcase, ANT-20 test equipment

HP Openview Smart Plugin for Windows OS

Description

HP OpenView Smart Plug-ins (SPIs) are fully integrated, out-of-the-box solutions for managing specific IT elements, mostly applications. They work seamlessly with HP Openview products. Smart Plug-ins for Windows re-uses operating system data collected by HP OpenView Performance Agent, if deployed, and allow for central configuration of alarm setting in a large-scale IT environment. But they also work standalone.

Duration 22 months

Team Size 4

Contribution Involved in Current Product Engineering (CPE) activities of this product. Involved in a) Estimation for the new releases b) Requirements Tracking for the new releases c) Development and Co-ordination of assigning CR`s (Change Request) in the product to the team members d) Responsible for the Final release of the product e) Co-ordination with HP support channel for answering/solving queries/problems faced by customers in the product f) Incorporated 118N (Internationalization) and Localization (L10N) to the product Gained in-depth knowledge of HP Openview (installation, configuration and deployment) and the related sub- products (Performance Analyzer, GlancePlus etc). Have a good idea how the product is deployed in the field for managing the network, services and applications

Technology Skills HP OpenView, VBScript, C++, Unix shell scripting, Clearcase HP Openview Network Diagnosis Add-On Module

Description

The HP Openview Network Diagnosis Add-On Module (NDAOM) provides detailed information on network performance and how this performance is affecting the services. New service views help to identify network failures in relation to services that rely on those network connections. Duration 11 months

Team Size 3

Contribution I was involved with the Current Product Engg (CPE) activities of NDAOM. The tasks involved 1) Estimation of features/enhancements for new releases 2) Development of the features 3) Co-ordination with the System Testing (ST) for testing of the product. 4) Responsible for build/packaging and release of the product 4) Co-ordination with HP support channel for answering customer queries in the product. Gained domain knowledge of the HP Network Node Manager (NNM) which manages the L2/L3 layer devices in a network.

Technology Skills HP OpenView, VBScript, C++, Unix shell scripting, Clearcase HP Openview Service Discovery Framework for SPIs

Description

The HP Openview Service Discovery Framework (SDF) for the Smart Plugin`s (SPI) provides a common framework for the SPI`s to implement their Service Discovery. The SDF takes the configuration information from the SPI`s and creates a Service Discovery view for the SPI`s with the help of the HP Openview Service Navigator Duration 3

Team Size 3

Contribution I was involved in the design and development of this sub-product along with 2 other colleagues. This sub- product was developed from scratch. Activities involved: 1) Design and Development 2) System Testing 3) Build and Packaging

Technology Skills HP OpenView, Perl, XML, Unix shell scripting HP Openview Agents

Description

The HP Openview product manages a variety of nodes with HP-UX, Windows NT/2K/2K3/XP, Solaris, AIX, Tru64, Linux and Novell Netware running on them. The Agent software running on the nodes takes care of collecting performance data, problems to the centralized Management Server so that actions can be taken accordingly. Duration 5

Team Size 6

Contribution Involved in the Current Product Engineering (CPE) activities of the HP Openview Windows agents. Tasks involved: 1) Tracking of the CR`s assigned to team members for the forthcoming release 2) Co-ordination on Patch submission 3) Fixing of CR`s and intermediate Patch submission

Technology Skills C++, Clearcase

PERSONAL DETAILS

D.O.B – 29-Nov-1978

Marital Status – Married

Languages

o English, Tamil, Hindi – Speak, Read & Write

o Kannada, Telugu – Speak

Address (Communication/Permanent)

o #5, B2, VERONICA FLATS, NETHAJI COLONY, 4TH CROSS, VELACHERY, CHENNAI – 600042, TAMIL NADU

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