Tracy Rawls
Converse, Texas ***09
*****.*******@*****.***
Objective:
Meticulous Janitorial Supervisor with 20 years of experience at 4 and 5-star hotels, as well as the Cook County facilities management government building overseeing janitorial operations, promoting a safe environment, and providing quality service to achieve maximum customer satisfaction. Energetic, passionate, and dedicated professional, that possess a strong work ethic with fastidious attention to detail seeking a full-time janitorial position in your organization to use my proven skills and knowledge in providing a safe and healthy environment for your customers and staff.
Highlight of Qualifications:
• Excellent written, verbal, and interpersonal communication skills
• Works well within team environment
• Excellent organizational skills
• Educated and knowledgeable in the Lockout /Tagout safety procedures
• Ability to work in a fast paced environment, with little to no supervision
• Ability to adapt to changing environments
• A strong knowledge of chemicals and proper use of PPE to promote stringent adherence to OSHA and safety guidelines.
Professional Skills
Cleaning
• Vacuumed and scrubbed floors
• Wiped and sanitized bathrooms
• Collected and emptied trash
• Cleaned and maintained floors (sweeping, mopping, waxing, stripping, buffing and polishing)
• Removing snow and ice from walkways and parking lot
• Kept janitor room and closets cleaned and organized
• Maintained departmental offices
• Routinely cleaned check-out rooms during a typical shift maintaining an average time of under 20 minutes for each
• Made beds with extra attention to the crispness and fold of the sheets
• Re-arrangement of equipment and files housed in warehouse Maintenance
• Handled light facility repairs
• Ability to coordinate maintenance activities with management and other custodial staff
• Performed preventive maintenance
• Monitored and responded to floor restoration requests at governmental buildings county wide
• Assisted other custodial staff with maintenance and repair tasks as needed. Safety
• Strong familiarity with building cleaners and chemicals
• Exceptional knowledge of maintenance equipment tools and supplies
• Superior ability to use potentially dangerous substances and tools safely and appropriately in accordance with OSHA guidelines
• Excellent physical stamina for repetitive and demanding tasks and the ability to lift objects weighing up to 75 pounds
• Health and safety code compliant maintained
• Efficiently maintained cleaning and supply stock while monitoring safe chemical levels Supervision
• Team management
• Customer service
• Material requisition
• Inventory replenishment
• Issued assignments to staff and inspected special request and areas of concentration to encourage smooth flow of housekeeping operation
• Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget
• Filed reports for broken and missing items
• Conducted daily room inspections
• Respond to guest request
• Responsible for recording inventory and maintaining supplies
• Responsible for organizing employee scheduling and supervising activities of janitorial staff to promote a clean and orderly building, ground, and premises Training
Trained staff on safe operation of cleaning equipment, tools, devices, and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment Employment History
Cook County – Environmental Services Custodial Technician Chicago, Illinois - 2013 – 09/2020
The Clare at Water Tower – Environmental Services Floor Technician Chicago, Illinois – 2009-2011
Hyatt Rosemont – Housekeeping/ Houseman
Chicago, Illinois – 2005 – 2009
Academic Experience
Northwestern College – Associates in Applied Science Chicago, Illinois
Lincoln Challenge – General Education Diploma
Rantoul, Illinois