Business Analyst
Resume:
ALEXANDER “RUDY” TESHLER
BUSINESS ANALYST
I am a talented and experienced Business Analyst, offering analytical skills to create and enhance processes, products, services, and software to improve efficiencies and add value.
AREAS OF EXPERTISE
Requirements Definition
User Acceptance Testing
Postproduction Support
Product Liaison
Project Management
Enterprise Software
Mobile Application
CONTACT
********@*****.***
12800 Turtle Rock Road, Apt. 3303, Austin, Texas 78729
REFERENCES
Lori Petrone
Chief Operations Officer, Wellsmith
Will Swetnam
Director Research & Development
Mark Aflatooni
Senior Product Manager
PROFESSIONAL EXPERIENCE
Business Analyst
Wellsmith, March 2019 – December 2020
Conducted needs & market research to define, design, create, and document business requirements
Worked with key stakeholders to drive out gaps and define new business requirements
Captured user stories and use cases
Moderated collaborative strategy, design, development, and release meetings
Served as liaison among clients, operations, and technical staff
Developed process flows, wireframes, and functionality mockups
Developed user acceptance test plan, scripts, test data, and reports
Managed user acceptance and regression test cycles
Provided development team with input and support on business and functional specifications
Worked with development resources and QA resource to facilitate system testing
Demonstrated new features and functions to internal and external stakeholders
Technical Support
Wellsmith, June 2016 – February 2019
Supported local & cloud network, enterprise software, mobile applications, and devices
Maintained budget and license for all hardware & services
Specified, purchased, and maintained warranties for all hardware and devices
Developed and maintained standard operating procedures
Developed and maintained systems documentation
Provided training, education, and user support
QUALIFICATIONS
4 Years information technology experience
Agile and waterfall experience
Critical thinking and problem-solving skills
Written and verbal communication skills
Jira and Confluence experience
PERSONAL INTERESTS
Marathon runner
Avid reader
Fitness enthusiast
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