Salesforce Lightning Developer

PROFESSIONAL SUMMARY:

• Around *+ years of IT experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, analysis, design, development, implementation & enhancement of projects in salesforce.

• Certified Salesforce Admin and Developer with 6+ years of Salesforce application development.

• Proficient with understanding of CRM business processes like Account, Contact, Opportunity, Lead, Campaign and Case Management.

• Good experience with salesforce out of the box data model and modeling in salesforce by creating Custom Objects, Formula Fields, Rollup Summary Fields, Field dependencies, creating new relationships using Lookup, Master-Detail and Junction Objects.

• Strong salesforce development experience with Apex Classes, Apex triggers, Batch Apex, Schedule Classes.

• Good experience with Steel brick.

• Extensive experience in creating Visualforce pages and integrating with external source by developing SOAP, REST, Apex Web Services and Force.com API.

• Extensive experience in writing SOQL, SOSL queries, relationship queries in Apex Triggers, Controllers and used Statements and Database methods for performing DML operations.

• Worked extensively in developing, customizing of Visualforce pages with Visualforce components, Custom, Extension controllers and developed dynamic components.

• Experience in designing Lightning Components, Lightning Pages and Apps based on Client Requirements.

• Developed Salesforce Lightning Apps, Components, Controllers, and Events.

• Hands on experience with Inbound and Outbound Integration of salesforce with external systems by developing custom Apex SOAP, RESTful classes for inbound class and written Apex callout for invoking outbound applications.

• Experience in Veeva CRM and Veeva Vault Content Management application

• Good experience in rollout of Saleforce1 for mobile and customized visualforce pages with Aura components.

• Expertise with salesforce.com administrative activities: Creating Profiles, Roles, User, Permission Sets, Record Types, Page Layout assignment, Search Layouts, Field-Level Security, Custom Tabs, Validation rules, Formula Fields, Email Services, Workflows, Approval Process, Reports and Dashboards.

• Proficient in building business logic using salesforce declarative programming like Validation rules, Formula Fields, Workflow Rules, Approval process and its actions Field update, Email alert, Outbound message and Creating Task.

• Strong experience in implementing salesforce new features like Process Builder and performed actions Creating Records, posting a Chatter post, Email Alert, Invoking an Apex Class.

• Good experience in setting up Organization Role Hierarchy, provisioning data visibility rules by configuring OWD, Criteria/Owner based and Apex managed sharing rules.

• Extensive experience in building Reports, Dashboards, Analytics Snapshot using Standard and custom Report types for the business users, management for higher visibility.

• Performed data analyst roles and used tools: Apex Data Loader, Informatica, Demand Tools, Import Wizard, Workbench and Excel for data analysis, transforming, importing and exporting.

• Deployed salesforce components from Sandbox to other Sandboxes and Production instances using Force.com Migration tools (Ant based), Change Set and Eclipse IDE.

• Extensive experience with different methodologies like Agile and Waterfall.

• Interacted with Customers in requirements gathering, brainstorming sessions, preparing, BRD, Technical Solution Design (TSD) for Salesforce.com implementations.

• Proficient with Object Oriented Programming and development web-based applications using Java Technologies: HTML, DHTML, CSS, XML, JavaScript, and J2EE.

• Good experience in developing salesforce Apps, Components, Controllers and Events.

• Excellent Communication skills, good team player with ability to work as a part of both large and small teams.

EDUCATION:

• Master’s in Computer and Information Science from Southern Arkansas University- 2016

CERTIFICATIONS

Salesforce Developer - Certification 401.

Salesforce Admin - Certification 201.

TECHNICAL SKILLS

Salesforce Technologies Visual Force (Pages, Component & Controllers), Triggers, Apex Classes and Test Classes, Validation Rules, Workflows, CRM Approval process, Dashboards, Apttus CPQ/CLM Reports, Custom Report Types, Batch and Scheduled Apex, Lightning components, Custom Settings, Anonymous Apex,Change Sets deployment

Salesforce Plug-ins Eclipse, Force.Com IDE, Developer Console, Sublime, Mavens Mate, Sublimerge, Workbench, Force.com Beta explorer

Salesforce Integration Tools Apex Data Loader

Languages HTML, CSS, Java, JavaScript, Apex, Visual Force, SOQL, SOSL

Project Methodologies and tools Agile, JIRA, Confluence

PROFESSIONAL EXPERIENCE:

Caterpillar Financial Services, Nashville, TN. FEB2019 - PRESENT

Sr. Salesforce Developer

Responsibilities:

• Customer Support collaborate directly with Business Technology and various other related teams to understand concerns of organization taking on new approaches to improve performance and outcomes and communicate solutions and/or lead demos with all teams.

• Reviewing the work/progress of technical team, developing Web-Based and Object-Oriented solutions. This led to implementations/deployments of following technologies to meet our business needs: data exchange between systems in different platforms through SOAP and REST web services; develop highly interactive UI using salesforce.com Apex, Visualforce, Java, JavaScript, HTML, CSS, jQuery; Data Loader and Workbench.

• Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience.

• Used Lightning Components for Community Builder, and the new consumer-based UI instead of having to use other frameworks (like Bootstrap).

• Leading the development of user interfaces for both desktop and mobile Community Web Sites used by Caterpillar’s customers for online access to manage their account and contract information such as: request payoff quotes, view invoices from third party vendor systems and secure payment Integrations with other financial institutions.

• Strong Experience in Salesforce Lightning components design & designing compact layouts using Apex triggers, Page layouts, Visual force pages, workflows for Mobile platform.

• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

• Developed Lightning apps and components to be more interactive to end users.

• Developed complex logic in ApexBatch Class and Schedule classes to execute large data in batches by invoking Scheduled Class. Efficient in monitoring Apex asynchronous processing using future methods, controlling processes with queueable apex and scheduling jobs using apex scheduler.

• Developed Unit test class for Apex class and worked for improving code coverage

• Implemented APEX Wrapper classes for better visual force pages management and smooth functioning.

• Designed custom visualforcepages for Customer Support, Sales, and Professional Services department.

• Developed APEX Classes, APEX Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements

• Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.

• Experience with APEX Classes, ApexBatch Apex, Schedule Classes, Visualforce pages and integrating with external source by developing SOAP, RESTful Apex Web Services and Force.com API.

• Involved in generating Apex Code that will obey governor limits.

• Involved in Agile methodology, Scrum that dramatically improved productivity and reduced errors.

• Able to communicate with client and management staff by serving as a strategic advisor in the design, development and maintenance of financially significant applications hosted on Caterpillar Financial Product Division’s Salesforce environment.

• Responsible for implementation of data exchange between systems in different locations through SOAP and REST web services.

• Participate in all phases of software development life cycle including functional analysis, development of technical requirements, prototyping, coding, testing, deployment and support of salesforce communities.

• Participate in project team meetings and communicate effectively with architect, Lead, Business users, Business analysts, project manager, Change Advisory Meetings (CAB), EIS team and across other technology team boundaries, discuss on project status as required.

• Able to independently perform development, testing, implementation, documentation and updates as it relates to the SalesForce.com Communities for external and internal users.

• Analyze and review of business cases, functional, and technical requirements; Document and develop code according to functional, and technical requirements as per Organization specifications and standards; Prepare test data and backup plans and conduct basic unit or module testing.

• Provide support for quality assurance testing and defect resolution. Provides on call support on a rotation basis through team members.

• Created a Visualforce components to customize captions, data to display in tables form, design of border and format for PDF letter to display for end users.

• Designed links for form processing, place command buttons and create custom messages, implement nested Visual force pages.

• Worked with exceptional handling and displaying custom error messages for effective end user interactive experience using Visual force pages.

• Uploading of fresh leads, contacts, accounts, tasks, opportunities, referrals etc. via service cloud.

• Worked with AJAX toolkit to invoke Apex through anonymous blocks and public web service methods and Proficient in loading data from legacy applications to force.com platform.

• Used Apex Data-types, Variables, and Expressions, Assignment statements, Conditional statements, Loops, SOSL and SOQL queries.

• Created email templates and inbound emails using Visual force for the clients and customers.

• Having Experience in Salesforce in creating Triggers, Visual Force Pages, configured workflow rules, validation rules, formula fields, Custom Objects, Custom Settings, named credentials, Custom Labels, Record types, Custom Tabs, assignment rules including approval process including field updates and email alerts leading to increased efficiency and productivity in Service Cloud.

• Associate in various activities of the project, like analyzing and gathering the information, documenting the functional and non-functional requirements.

Environment: Force.com IDE, Developer console, Sublime text, Mavens mate, Custom objects, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Apex Classes, Triggers, Visualforce (Pages, Controllers & Components), Custom settings, Named Credentials.

Omni Cell, Cranberry, PA Dec 2017– FEB 2019

Sr. Salesforce Lightning Developer

Responsibilities:

• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Campaign, Events, Tasks, Contacts, Cases, Reports and Dashboards.

• Agile Development Methodology was followed for the implementation

• Managed Salesforce integration with existing systems and third-party providers.

• Interacted with various Business users for requirements gathering.

• Developed various Custom Objects, Tabs, validation rules, formula fields.

• Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

• Developed Visual Force pages to change the entire look and feel, tabs and views of the Salesforce.com UI in accordance with the company requirements.

• Strong Experience in Salesforce Lightning components design & designing compact layouts using http triggers, Page layouts, Visual force pages, workflows for Mobile platform.

• Developed custom Business logic using Apex Classes, Visual force pages and Lightning components. Used Visual force components like Page Block, Command Buttons, Action support, Action Function.

• Implemented custom Cascading Style Sheets (CSS) for Visual force pages.

• Created relationships among objects using Lookup and Master-detail relationships.

• Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.

• Worked on Apttus Advanced Workflow approvals, created agreement wizards, validation rules and contract templates.

• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like VisualForce, Force.com IDE.

• Experience in creating Lightning Components and used Lightning Design System to convert existing Visualforce pages to lightning components.

• Involved in using Lightning, Process Builder and Workflows. Worked on customization of visual force to have Lightning Experience for desktop and mobile applications.

• Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions.

• Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements

• Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.

• Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints

• Managed and deployed Salesforce.com CRM solution to multiple departments within the organization.

• Performed data cleanup and/or Data migration to/from salesforce.com

• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Lightning design system (LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

ERNST & YOUNG, FLORIDA

Salesforce Developer/ Admin Jan 2016 – November 2017

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com, and Web Services.

• Designed, developed, and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

• Worked with SOQL, SOSL queries with governor limitations to manipulate the data from Salesforce.com platform databases.

• Written Apex batch and Scheduled classes to process large volume of data on a periodic basis.

• Created various Reports (summary reports, matrix reports, pie charts, dashboards) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.

• Used SOAP API for integrating Salesforce.com with external system to perform data migration.

• Worked on minor enhancements to SFDC application required by business users from time to time.

• Created Lightning components and server-side controllers for business requirements

• Managing multiple client engagements (professional services projects) as an EM/PM for Apttus CPQ implementations, integration of Apttus CPQ/CLM and SFDC; Supporting team to enhance/implement and rollout in the US/Canada and other business regions.

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

• Developed solutions on the Force.com platform, strong understanding of Apttus Contract Lifecycle Management (CLM) and Apttus Configure Price Quote (CPQ).

• Designed the Live Agent system and did the required configuration and customization to suit the client requirements

• Worked on Integration of Salesforce and Apttus contract management and Royalty.

• Worked on Echo-sign email templates using Apttus X-author for word & used Apttus migration manager tool for migrating the templates from one org to another org.

• Experience with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Implemented in Pricing Configuration and Product Configuration into Apttus CPQ using Salesforce Principles.

• Worked on CRM platform environment of SFDC Sales Cloud and Service Cloud modules

• Worked on customization of Sales Cloud schema by customizing standard objects like Leads, Accounts, Contact, Opportunity, and Products

• Interacted with various business users’ groups gather the requirements for Salesforce Implementation and documented the requirements.

• Created roles, profiles, access settings, workflow rules, validations, page layouts, creation and modification of fields.

• Experience in installing, evaluating AppExchange application on salesforce.com platform

• Used Data loader for data management in force.com platform

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Apex Triggers, Eclipse, Soap API, Data Loader, Apttus CPQ/CLM Service Cloud, Sales Cloud, Developer Console, Force.com.

Avery Dennison, India

Salesforce Developer DEC 2014 – July 2015

Responsibilities:

• Followed Agile Scrum methodology that included iterative application development, weekly Sprints and stand up meetings.

• The existing .net application was moved into Salesforce.com as separate application.

• Developed and deployed workflows and approval processes for opportunities and products/ asset management.

• Built Apex Classes implementing SOSL & SOQL statements within Eclipse to manage interaction with the database.

• Develop and execute multiple Inbound Marketing strategies.

• Created Dashboard, Reports which are sent to users by email.

• Extensively involved in Data Migration from three legacy systems to Salesforce.

• Built Visualforce pages to implement features not included in the standard page layout.

• Developed BULK API calls REST and SOAP to interact with the 3rd party tools.

• Used XML serialization for interacting with the database.

• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors Limits.

• Created Visualforce pages which identified a region to be updated to enforce partial page refreshes and display the status of Ajax requests to display different values depending on whether it is in progress or completed.

• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quality and consistency.

• Inserting, updating, and querying Salesforce ID's for Account, Opportunity and custom objects using Salesforce.com connect to Microsoft excel and Macros for excel.

• Generated Reports using MS-excel, Pivot tables, summary tables into PDF format.

• Performed administrative tasks like configuring Profiles, Permission Sets, Roles, Users, sharing rules, Record Types, Public groups, and Queues for the organization and setting up Field-level, Object-level security rules for each profile.

• Performed administrative tasks like running and generation of production reports on daily, weekly basis and monthly basis and sending them to clients, customers and other teams under scheduled times using IBM data studio and web gateway tools.

• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

• Developed custom UI using CSS, HTML, Visualforce components and used JQuery, Java Script for frontend validation.

• Developed the test plan, test conditions and test cases to be used in testing for this project.

• Performed code deployment using Eclipse and Deployment Change Set.

Environment: Saleforce.com CRM, VisualForce (Pages, Component & Controllers), Visual Work flows, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in.

LogiQuad Solutions, India

Salesforce Developer/Admin JUN 2013 – NOV 2014

Responsibilities:

• Interacted with various business user groups gather the requirements for Salesforce Implementation and documented the requirements.

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com, and Web Services.

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

• Developed Sales Cloud to improve forecasting, campaign and partner portal.

• Created the email templates to be used in Workflows, Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.

• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user interface.

• Responsible for APTTUS CLM configuration and Customization.

• Worked on Setting up Apttus Approval Processes.

• Implemented CPQ solution using Apttus CPQ & Contract Management for various customers in industries.

• Maintained CPQ tool updated with latest functionality by Installing Apttus CPQ releases.

• Analyzing business functions like platform engineering, sales, finance, manufacturing, services in order to configure information processing systems using CPQ.

• Designed, developed, and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

• Worked on supporting tickets in the following areas: Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data

• Involved in creating, monitoring, and measuring campaigns with Salesforce CRM Marketing.

• Responsible for creating marketing campaign, kicking them off, monitoring their run and generate reports.

• Created various Reports (summary reports, matrix reports, pie charts, dashboards, and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.

• Worked on importing data from external system to salesforce application using Apex Data Loader

• Worked on doing making minor enhancements to SFDC application required by business users from time to time.

• Created workflows, approval process and field updates.

Environment: SFDC, Apex Language, Force.com, Controllers, Visualforce Pages, Triggers, Visualforce, Workflow & Approvals, Apex Data Loader, Sales Cloud, Reports, Dashboards, Apttus CPQ, Apttus CLM.

VITECH SYSTEMS, INDIA

JAVA DEVELOPER AUG 2012 TO MAY 2013

Responsibilities:

• Involved in requirements gathering, analysis, design and testing of the complete system.

• Implemented the presentation layer using JSP, HTML, JQUERY, JAVASCRIPT, AJAX and CSS.

• Configured Tomcat Apache for deployment.

• Responsible for understanding the requirements and existing functionality of the system by communicating with business analyst.

• Responsible for understanding the business process by communicating with business users.

• Involved in developing the functionality as peruse case documents for various modules of the application

• Responsible for writing ANT Scripts for building the entire web application.

• Performed unit testing using J Unit.

• Developed EJB components encapsulating business logic.

• Involved in Configuring web.xml and struts-config.xml according to the strut’s framework

• Used SVN as source control.

• Developed and deployed applications using Web Logic 7.x with J Builder as IDE tool.

• Used JDBC to connect and perform operations on database

• Designed and created various tables required for the project in My Sql database.

• Used Log4j to capture the log that includes runtime exceptions and debug information.

• Developed the application using Eclipse.

Environment: Java, J2EE, JSP, Servlets 3, HTML, JavaScript, JQUERY, AJAX, Struts, spring, CSS, XML, Tomcat-6

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