Customer Service, admin officer.

CURRICULUM VITAE

LAWSON, BLESSING AJIBOLA

NO.** Osunike Street Amje Bus-stop, Lagos State.

Tel: 081********

Email: **********@*****.***

Career Objective

Accomplished and intelligent economist with a significant amount of expertise in education and Management. Possess in-depth knowledge of complex economic concepts, mathematics, and marketing, and adept at applying theories and ideas in real-world situations. Strong understanding of business finance, economic planning, and data interpretation. Excellent communication and interpersonal skills – able to work effectively alone or with others. Capable of using economic principles to predict market and consumer behavior on both a long and short-term basis.

Profile

• Pro-active and self-motivated

• Excellent organizational skills

• Good oral and written communications skills

• Ability to multi-tasks and manage conflicting demands

Personal Details

Sex: Female

Date of Birth: April 23rd 1996

Marital Status: Single

Religion: Christianity

State of Origin: Ondo state

LGA: Irele

Nationality: Nigeria

Education & Qualifications

Deniz International School: 1999- 2007

Golden triangle College: 2007- 2013

Bowen University, Iwo, Osun State. 2013- 2017

First School Leaving Certificate (Distinction) 2007

Senior School Certificate Education (SSCE) 2013

Bachelor of Science in Economics (B.Sc.) 2017

(Second Class Upper)

N.Y.S.C Certificate 2018

Certificate & Awards

Certificate of Completion (Economics) 2017

Work Experience

1.CVIT Nigeria, Ikeja, Lagos. (Feb 2019- Mar 2020)

Responsibilities and Achievements:

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

2.National Youth Service Corps (NYSC) (Nov 2017- Oct 2018)

Responsibilities and Achievements:

Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office.

Research and analyze economic issues

Conduct surveys and collect data

Analyze data using mathematical models and statistical techniques

Prepare reports, tables, and charts that present research results

Interpret and forecast market trends

Advise businesses, governments, and individuals on economic topics

Design policies or make recommendations for solving economic problems

Write articles for publication in academic journals and other media sources

Trainings

1. Computer appreciation.

2.Microsoft word.

Hobbies

Travelling, learning Research, Reading and Writing

Skills

Critical thinking.

Data Management.

Customer Service.

IT skills

Office Procedures.

Excellent listening skills

Diary Management

Languages spoken

English Language (Fluent)

Yoruba Language (fluent)

Referees

Based on Request.

Contact this candidate