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Desktop Support Manager

Location:
Bloemfontein, Free, South Africa
Posted:
January 06, 2021

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Resume:

Curriculum Vitae

JSN Wilsnagh

Contact Information:

Name: Johannes Stephanus Naudé

Preferred Name: Naudé

Surname: Wilsnagh

Address: ** ******** **

Fauna

Bloemfontein

9325

Contact Nr: +27-66-036-****

Email: adi7o2@r.postjobfree.com

Personal Information:

Date of Birth: 15 March 1990

Place of Birth: Olifantshoek

Citizenship: South African

Gender: Male

Marital Status: Married

Children: 1

License: Code 10

Career Objectives:

To further make use of my skills with anything related to technology. I am a fast learner and I have great communication skills. I am a workaholic and will do my best to keep things running in a smooth direction. I am a hardworking, trustworthy and perfectionist employee. I’m an expert in critical thinking and coming up with new, unique and effective resolutions. I am quite familiar in operating different computer software and programs.

Employment History:

Sicad SA Pty (Ltd)

● Admin

● December 2009

Reason for leaving – Temp Job

Matrix Warehouse Springs

● Technician

● July 2010 - December 2010

Reason for leaving – Better Job Opportunity

Oneeighty Networks

● Technician

● Mei 2011 – December 2012

Reason for leaving – Better Job Opportunity

Huhtamaki South Africa (Pty) Ltd

● IT Desktop Support Assistant

● January 2013 – Present

Responsibilities:

Matrix Warehouse Springs

● Fault finding on desktops and laptops

● Making Network cable to size for orders

● Sales

Oneeighty Networks

● On site network and desktop support

● Remote desktop support

● Basic server administration

● Microsoft Office Support

● ERP Support (BPCS)

● Lotus Notes Support

● Maintain Kyocera Copiers – Log errors to supplier to resolve Huhtamaki South Africa (Pty) Ltd

● Desktop and Laptop support

● Basic Network Administration

● Network Fault Finding

● Fix Faulty Network Cables

● Basic Server Administration

● Monitor CCTV Cameras and adjust or replace when needed

● Extract CCTV Footage for security

● ERP System Support (BPCS)

● Monitor access control hardware and software and report issues to supplier to resolve

● Monitor Mitel phone system and log calls with supplier to resolve

● Maintain Kyocera Copiers – Log errors to supplier to resolve

● Maintain Excel VBScript for BI excel documents

● IBM Notes Support

● IBM Connections Cloud Support

● Microsoft Office Support

● Support Gantt Project, Draftsight, CWorks

● Setup and maintain Shop Floor displays

● Setup and maintain digital signage boards

References:

Oneeighty Networks

● Wayne Bond

● IT Manager

011-***-****

Huhtamaki South Africa (Pty) Ltd

● Vivienne Saayman

● Financial Manager

011-***-****

Education:

Secondary School: High School Hugenote

● Matriculated 2008

Tertiary School: CTI Bedfordview

● Course: Comprehensive Programming

● Subjects:

Computer Literacy

Programming & Logic Concepts

Program Design

Software Engineering

Relational Database Modelling & Design

MS SQL Server 2008

Java

● Did not finish due to financial reasons.

Other: Training Completed

● Fork Lift Truck Code F1 AC License (Rainbow Skills Development Centre CC)

● First Aid Level 1 (RLSTP Training and Development)

● Basic / Intermediate Fire Fighting (RLSTP Training and Development)

● Working Safely (Institution of Occupational Safety and Health) Interests:

I enjoy learning to use and deploy Computer Software. I serve in my local church on the multimedia team, and I have a passion for worship and music.

I enjoy playing games with friends.

I love Braai and having fun with friends.

I like doing research on Google and reading up on a variety of things.



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