HR Professional

PROFILE

Strategic and results driven professional with over 16 years of Human Resources experience supporting global business operations. Proven track record as a knowledgeable individual with the ability to identify problem areas, develop, and implement solutions. Build solid relationships with managers as well as the consensus across multiple organizational levels.

Policy Design and Administration

Program Assessment/Change

Project Management

HRIS Implementation

Employee and Labor Law

Compliance Reporting

Immigration

Compensation and Benefits Programs

Development and Training Programs

PROFESSIONAL EXPERIENCE

SYMPHONY COMMUNICATIONS, Palo Alto, CA 2017 – Present NGM BIOPHARMACEUTICALS, South San Francisco, CA 2019 – 2020

HR Consultant

HRIS

Responsible for HR data management, build HR dashboards, workflows for benefits, and HRIS process.

Generate RFP to send to new potential HRIS providers.

Implement ADP Workforce Now, Namely and Sync HR with the new onboarding tool, benefits admin portal

Benefits Administration

Administer all health and welfare plans, including reporting and compliance, e.g., annual 5500’s, ACA, FSA discrimination testing, 401(k), etc.

Review and approve all benefits invoices for accuracy before submitting for final approval and resolving discrepancies.

Acted as a liaison with broker or carriers for billing issues.

Administer COBRA for eligible employees.

Regularly review existing policies and programs for US and International (EMEA and APAC) providers and make recommendations for new plans or changes in existing plans, based on program metrics, company objectives, legislative changes, and market trends.

Oversees administration of federal, state, local and company leave of absence policies and programs including eligibility, return-to-work, issue resolution, and escalations.

Develop wellness campaigns and all benefits related communication campaigns

Other Assignments

Administrator Performance Reviews, Harassment Training and New Manager training.

Contribute to operational excellence by identifying and recommending alternative methods for optimizing and streamlining processes and procedures.

Conduct HR audits such as I-9, HR Files, etc.to ensure regulatory compliance; and assist with internal audit requests.

Assist with conducting company surveys and analyze results.

Complete Radford benchmark survey.

Process compensation and bonus spreadsheet for annual compensation review.

Plan summer picnic, Second Harvest donation drive and Christmas party.

EAT CLUB, Redwood City, CA 2018 – 2019

Director of HR (Company downsized; position eliminated)

●Oversee and manage core benefits to include Medical, Dental, Life, AD&D, Short-term and Long-Term Disability Programs, Vision, FSA, HSA, and retirement program.

●Developed cost models, forecast analyses and plan design recommendations on a variety of US benefits programs.

●Rolled out the Annual Benefits Open Enrollment Process to include tool design (ADP) process administration, work with carriers and prepare employee communication materials.

●Provided compensation analysis of out-of-cycle increases and approving promotions for employees, by reviewing internal and external salary ranges, internal equity, partnering with the regional team on local market trends.

●Established benchmarking and market pricing standards and develop salary structures for job families.

●Ran reporting metrics for leadership including headcounts, benefits, attrition and turnover and hiring trends.

●Compliance with all company guidelines and procedures as well as Federal, State and Local laws and regulations which pertain to HR & Payroll.

●Managed new hire orientation, onboarding, development and training, and off boarding.

●Conducted exit interviews and provided feedback/recommendations to Executive Management.

●Implemented the HRIS system ADP Workforce Now, which includes system upgrades, enhancements, and data integration, while ensuring data integrity and security.

●Managed the annual HR projects (e.g. compensation cycles and performance cycles) by leading and collaborating on the process/system design, configuration, testing and providing support post-launch.

●Conducted numerous investigations, workers compensation claims and employee relations issues for employees to successful satisfaction for the employees and company.

●Administered vendor relationships and negotiate contracts with vendors related to company HRIS and Benefits.

●Facilitate the immigration process including non-immigrant (i. e. OPT/STEM, EAD, H-1B, TN, L-I and J visas) and immigration petitions (permanent residence sponsorship) as it relates to extensions, amendments, transfers, and terminations.

●HR contact for HQ and 12 Hub offices in SFBA and LA.

VERIFONE, San Jose, CA 2016 – 2017

HR Project Manager (Contract role)

●Produced status reports and preparing presentation materials for HR Leaders Project Team; tracking project progress, updating project management deliverables and documentation, identifying deliverable dependencies, managing to the critical path, coordinating efforts across work streams, escalating, resolving issues, risks and resource constraints.

●Oversee all restructuring activities; ensure close coordination and effective communication and alignment across all stakeholders.

●Partnered with HRIT and implementation partners and vendors to manage business requirements in Workday.

●Present the status to the HR Leadership Team on a monthly basis (HR Operational and HR All Hands Meetings) and host weekly status update meetings with HR Managers, HR Coordinators, and People Services.

●Developed, created and maintained a variety of complex Workday reports (advanced and matrix) utilizing Workday Report Writer and Studio.

●Updated Workday with separation agreements and ensure coordination with payroll.

FIREEYE, Inc., Milpitas, CA 2012 - 2016

HR Generalist/Program Specialist (Laid off)

●Partnered with the HR Leadership Team, Procurement and other internal and external resources as needed to deliver global sourcing strategy, inclusive of managing the contracting and implementation of vendor partner solutions within budget and to ensure timely renewals.

●Consult and deliver recommendations to contingent workforce vendors to manage global programs, manage escalations and ensure adherence to FireEye CWF policies and legal guidance including liaison with other internal groups including IT, HRIS and Hiring Managers.

●Worked with the HR leadership to define, document and apply HR processes and governance where required, including managing some tasks and activities related to compliance and best practice.

●Supported project management and reporting; analyzing project data utilizing excel complex formulas, pivot tables, VLOOKUP's, and graphs to deliver operational summaries to corporate leaders.

●Managed the full scope of HR initiatives including on-boarding, new hire orientation, background verification, immigration, payroll and terminations.

●Managed maintenance and accuracy of employee data in ADP and Workday, for reporting and distribution.

●Assisted in the development and communication of HR Materials including benefits, employee handbook and policy, new hire and termination packets, safety and workers' compensation and legal notices.

●Collaborated with legal and finance to improve International employment agreements, international benefits, stock administration (APJ, Canada, EMEA, and Latin America- 43 countries).

●Rolled out annual 2014-2016 Code of Conduct and Ethics, Harassment and Discrimination and Anti-Trust on-line training initiative by uploading monthly new hire reports a secure website for timely program delivery.

●Analyze products, budget planning and submit POs for all HR systems and vendors.

●Documented workflow and work procedures; conduct monthly, quarterly, and annual audits to ensure all established SOX controls.

●Generate 700 International Employment Agreements for 36 different countries in APJ, Canada, EMEA and LATAM.

o Ql 2013- Received Above and Beyond Award - Magic 36

o Q2 2014- Received Above and Beyond Award - Opening the India office

EDUCATION

Bachelor of Science in Business Administration emphasis on Information Systems

DeVry University, Fremont, CA

SKILLS

Microsoft Office

SharePoint

SilkRoad

ADP

Workday

Oracle E-Business Suite

HireRight

JobVite

Brassring

ICIMS

EchoSign/DocuSign

Newton

Greenhouse Vanguard Namely Lever PerformYard

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