KM

KIMBERLY MCPHEE

adi7es@r.postjobfree.com C: 910-***-**** FayeĴeville, NC 28305

Federal and Independent contractor with a proven ability to juggle multiple contracts at the same time. Adept at working alone with liĴle to no oversight or as part of a team. Able to adapt to ANY environment in order to complete the task at hand. Eager to learn all that I can and preferring to do so within the defense arena. Analytical and capable of examining an issue from all angles. Hard working and reliable with a strong desire to advance myself, professionally, within the emergency management, intelligence, and/or homeland security fields of either government or private organizations.

Relevant equipment training

Business operations

MS Office/Adobe/Quickbooks

Team building

Administrative support

Communications

Customer service

Relationship development

Inventory management

Supervision

Invoice generation

Problem resolution

Planning and coordination

Research

Security planning and procedures

Improvisational acting/role playing

Marketing

Retail

Weapons handling (Ak-47/M-4)

Public Speaking

Scheduling

Management

DHS/USCIS/HeiTech Services Inc.

Raleigh, NC

Biometrics Technician

07/2020 - Current

Provided excellent service and aĴention to customers when face-to-face or through phone conversations.

Processed immigration applicants' fingerprints digitally as well as using ink for FBI database.

Leveraged software to input and compile data gathered from various sources.

Improved operations by working with team members and customers to find workable solutions.

Demonstrated self-reliance by meeting and exceeding workflow needs. Oak Grove Technologies Ft. Bragg/Camp

Mackall, NC

Role Player-Military Training

(Contractual)

06/2011 - Current

Supported U.S. Army units by performing numerous roles in unconventional warfare field training exercises (both selection and culmination).

Focused on contributing to authentic real-world scenarios

(improvisationally) that will prepare soldiers for international travel and deployments.

Participated in round-the-clock training exercises, at times in austere environments, and occasionally using weapons with simulation rounds. Exercises and roles have included but are not limited to: Guerilla Resistance Fighter/Opposition Forces (U.S. Army Special Forces UW Summary

Skills

Experience

FTX-ROBIN SAGE), Journalist/Opfor (Special Forces' Officer's course-18A PDSS/PTO/FID FTX) Opfor (USASOC/Army Ranger FTX-BRONZE RAM), Spanish villager/language role player (PsyOps-selection, BLACK KNIGHT FTX), Journalist/NGO Rep./Refugee (Civil Affairs-selection, SLUSS TILLER FTX).

Thee Back Door FayeĴeville, NC

Bartender

06/2018 - 10/2019

Checked identification of customers to verify age requirements needed to purchase alcohol.

Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales. Created list of signature beverage items to increase overall revenue and patron loyalty.

Engaged in small talk with patrons to build rapport and earn repeat business.

Advertised, marketed and recommended drink options to guests to increase guest satisfaction.

Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Made product recommendations to customers based on preference, food pairings and special promotions.

Worked with management to plan and implement special events to boost customer numbers and profits.

Charlie Mikes Pub FayeĴeville, NC

Bartender

10/2007 - 06/2018

Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.

Monitored patrons to keep alcohol consumption at designated levels. Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.

Supported servers by preparing specialty drinks for patrons in all areas of establishment.

Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.

Trained several new bartenders to increase knowledge of drink preparation and upselling techniques.

NC Army National Guard Clinton, NC

Human Resources Specialist

06/1996 - 06/2000

Prepared employees for assignments by establishing and conducting orientation and training programs.

Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution. Optimized traceability, developing organizational filing systems for confidential employee records and reports.

Coordinated performance evaluation plans to motivate employees and implement corrective action and discipline planning initiatives. Automated office operations, including record tracking and data communications.

Exceeded team goals by partnering with staff to share and implement best practices.

Partnered with senior leadership to establish and develop HR policies and procedures.

Performed all of the above as required by military/U.S. Army standards and regulations.

U.S. Air Force

Avionics Technician (F-16 Aircraft)

09/1992 - 04/1996

Evaluated and repaired electrical, air handling and other systems. Executed corrosion control and inspection duties with minimal supervision.

Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.

Performed through tests of electrical systems, parts and equipment to check compliance with applicable standards and evaluate malfunctions. Repaired or installed new wiring, boxes, antennas and other system pieces.

Removed aircraft parts such as engines, pumps and landing gear. Improved operations by working with team members and customers to find workable solutions.

Demonstrated self-reliance by meeting and exceeding workflow needs. Completed in-depth visual and manual inspections of all electrical components.

Performed all the above tasks as required by military/U.S. Air Force regulations.

Campbell University Ft. Bragg, NC

Bachelor of Science in Homeland Security/Terrorism And Intel Studies 12/2017

Completed coursework in Homeland Security, Terrorism and Intelligence Studies, as well as Emergency Management.

Acquired multiple FEMA online certifications.

FayeĴeville State University FayeĴeville, NC

Bachelor of Arts in Spanish Language And Literature Expected in 12/2021

Pembroke State University (now UNCP) Pembroke, NC Bachelor of Arts in Broadcast Journalism

Emergency Management Institute Certifications:

-Introduction to Incident Command System (IS-00100.b)

-Critical Infrastructure Support Annex (IS-00821.a)

-Critical Infrastructure Security: Achieving Results Through Partnership and Collaboration (IS-00913a)

Education and Training

Certifications

Contact this candidate