Insurance Customer

HOLLY WREATH

***** ********** *** ******** **, **430

(708)***-****-*****.*******@*****.***

Objective

Currently seeking a fast-paced position that will utilize my current skills while allowing me to learn and grow within an organization. My strengths include the ability to prioritize multiple tasks, adapt quickly to changes, and excellent communication skills.

Experience

Cash Applications Specialist

Midwest Orthopaedics at Rush

2014 – Current

Input Health Insurance and patient payments

Apply Insurance adjustments

Research missing/incorrect payments with Insurance

Set up insurance and patient refunds

Accurately ensure all monthly deadlines are met

Run daily reports to properly review/adjust account balances

Update Insurance/Patient information as needed as well as other duties as assigned

Cash Applications Specialist

Heart Care Centers of Illinois

2006-2014

Extensive knowledge of using commercial websites to retrieve EOBS

Apply adjustments per contracts

Deposit cash/ledgers as needed to banking facility

Research and identify credit balances

Accurately ensure all monthly deadlines are met

Document all accounts touched daily

Post daily lockboxes and in-house checks received

Lead Teller

First Midwest Bank

2000-2006

Process customer deposits, withdraws as well as other transactions efficiently

Resolve customer complaints/concerns

Work effectively with a diverse team

Assist in reducing branch loss/fraud

Perform tasks such as balance license plate stickers on a weekly basis

Accurately balance ATM, traveler checks and teller audits

Trained employees on cash drawer operations

Maintained confidentiality of bank records and client information

Education

High School Diploma

Thornwood High School

1998

Skills

10 Key

Proficient in Microsoft Office, with an emphasis on Word and Excel

Familiarity with Windows XP and Outlook

Proficient in Exchange EDI, NextGen and Athena

Contact this candidate