Front Office Insurance

Location:

Nairobi, Nairobi County, Kenya

Salary:

Ksh38,000

Posted:

January 06, 2021

Contact this candidate

Resume:

Curriculum Vitae

Personal Details

Name Teresiah Wanjiku Chege

Nationality Kenyan

I.D No 24003019

Mobile +254*********

Email *****.******@*****.*** or ***********@*****.*** Career Objectives

I am of high integrity, energetic, Confidential, multi-skilled, quick learner and self- motivated individual. Strong interest areas in giving best service with a career focus towards company satisfactory. Education, work and gained experience have provided foundational insights and focus in my career.

Personal Attributes

I have excellent communication skills, both verbal and written.

I have the ability to relate to all types of other people I work with.

I have the ability to be flexible and adaptable in order to meet changing conditions or situations.

I am outgoing, enthusiastic and a determined individual, eager to make progress.

I maintain a balanced attitude to work and home life giving appropriate consideration to things that matter at home and at work.

I am able to deal with pressure and organize my time well, so that work and job demands get proper attention.

I am motivated and positive about the work I do by setting myself goals and working towards them.

Academic Background

2015 : The institute of commercial management

Certificate in Front office & public relations

2014 : Asap driving School

Driving License (ICDL)

2005 : St Jude Computer College

Certificate in computer packages

2000 – 2003 : Gikindu secondary school

Grade C plus

1992 – 1999 : Kambirwa primary school

Marks 376/700

Work Experience

2010 - 2011: 2018-2020

Genicome Insurance Agencies

Position: Customer service

Duties & responsibilities

Responding to Emails, receiving calls and placing calls

Arranging for meetings

Follow up on payments with clients

Updating client database

Maintaining close contact with clients

Receiving and directing clients and visitors

Receiving and distributing mails

Soliciting and working out quotations for both corporate and individual clients

Lodging claims on behalf of clients and following up until settled.

Ensuring cleanliness of the office

Working on tenders

Managing the petty cash

Purchasing of office supplies

Renewing business licenses

Receiving clients requests relied through email and telephone and channeling them to the respective Insurance Companies

Follow up with Insurance Companies to ensure customer requests are sorted on time

Attending trainings and Educational workshops

March 2015- Feb 2016:

Redoak Constructions Ltd

Position: Front office

Duties & responsibilities.

Hospitality issues on behalf of people visiting the company

Generate and maintain an up-to-date contact database.

Ensuring that all telephones and email infrastructure are available.

Develop and demonstrate basic knowledge of company’s products.

Review operating practices and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures or expenditures.

Coordinate office activities and schedules; develop and recommend office procedures and systems; ensure smooth office operations

Communicating effectively with co-workers, the general public, client representatives and others sufficient to exchange or convey information.

Analyzing and resolving office administrative and procedural problems. January 2007- Dec 2009:

Japa Media Solution

Position: Front office- Cyber Attendant

Duties & responsibilities

Maintaning a clean cyber and polishing the surfaces.

Welcoming customers to the cyber.

Keeping records of cyber attendant and payments.

Typing, printing, scanning, photocopying and binding documents.

Filing receipts and other important documents.

Sending, receiving and creating emails for company and clients.