Objectives
Objective: Dedicated professional offering strong customer skills and a problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple tasks ad meet deadlines without compromising quality.
Experience
April, 2017 - March 2018
National Enterprise Systems
Columbus, Ohio
Collections Rehab Dept.
The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department
Accountable for reducing delinquency for assigned accounts
The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
Experience
September 2016 - April 2017
Iqor holdings /OSU billing/ Eversource Utilities
New Albany, Ohio
Rehab/Frontline Sr Agent
Make sure all required documents were returned
Assisted with payment to keep account current
Set up new rehab for payments including paying off loan
Assisted customer with programs in their area to help manage bill
Assisted the member with understanding bill and restore services if needed
Experience
November 1995 - December 2012
Aramark Uniform Company
Columbus, Ohio
Job Title
Calculating and billing customers for items purchased and leased
Audited routes when invoices were turned in by route drivers
Posting collected monies and checks to accounts receivables system
Assisted customers with past due invoices for payment
Proficient in MS Word, Excel and Access
Education: Graduate East High School Columbus, Ohio