David L. Loeck

**** ** ***** ******

Aloha, Oregon 97006

971-***-****

adi74y@r.postjobfree.com

Employment History

System Administrator

Tualatin Hills Park and Recreation District, Beaverton, Oregon

April 17, 2019 to May 22, 2020

Managed network and cloud based hardware, software, and transport solutions, including but not limited to connectivity, servers, server applications, cloud based applications, backup solutions, switches, routers, and security solutions ensuring network performance, stability, and security necessary to meet the needs of the organization.

Troubleshoot network connectivity and application problems, including monitoring network and servers for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution.

Served as an escalation and consulting resource for the selection, implementation, maintenance, and repair of computers and accessories.

Documented implemented, and managed enterprise solutions including wired and wireless networks, VoIP, server operations, virtual environment, application services, and enterprise security.

Analyzed complex network practices and operations, developed appropriate solutions and training on effective usage based on user and organizational need.

Managed and maintained Window Servers, Active Directories, Linux, Exchange, enterprise databases, and other back office products.

Managed and maintained IT network including Routing/Switching and equipment configurations.

Senior Service and Network Communications Engineer

Welch Allyn Medical Device Company, Beaverton, Oregon

2000 to March 2019

Experienced service and applications engineer with strong background in remote technical support

Provided Tier 3 support for multiple product lines including detailed documentation and installation

Served as lead service engineer for hardware and software integration projects

Interfaced with EMR vendors using HL7 specifications

Accessed and optimized network design through evaluations of vendor products

Resolving system outages through vendor support and configuring system additions

Network design and technical support resolving hardware, software and network issues,

Software installation, documentation and testing for customers and service personnel

Network administration including Active Directory, TCP/IP protocols, NFS, NTP, SNTP, NIS+, DHCP, DNS, LAN, WAN, Linux Network Administration, Solaris OS System & Network Administration, Windows 7, Windows 8, Windows 10, Server 2008R2, Server 2012R2, Server 2016,

Virtualization Technologies including, vSphere, VMware ESX, Oracle Virtual Server (OVS)

Cisco Technologies including Cisco IOS for Routing & Switching and Cisco Wireless Controllers, Aruba Controllers and Administration including LAN, WLAN, WAN, Support and troubleshooting

Senior Customer Service Engineer

Entex, Portland, Oregon

1997 to 2000

Troubleshooted specialty apps on various systems to improve overall user and network functionality

Provided support to customers experiencing HW and SW problems on UNIX, and NT based servers

Resolved HW and SW issues involving IBM/PC platforms using Windows and Banyan networks

Settled issues around VPN access, firewall rules, and troubleshooting software like Cisco Switch

Configured wireless access points, devices, ports, cabling and switches

Managed day-to-day activities related to all IT service tickets

United States Army – Combat Medic (Honorable Discharge)

Duty Stations included Ft Lenard Wood MO, Ft Sam Houston Texas, Ft Dix New Jersey, Bamberg Germany, Ft Hood Texas, Ft Lewis Washington, Ft Carson Colorado

1985 to 1997

Education and Certifications

George Fox University, Newberg, Oregon

Bachelor of Science in Management and Business Information Systems (MBIS) from 2009

Project Management Professional PMP #2116094

PMP certified by Project Management Institute from 2017 to present

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