Manager Service
Resume:
Izzat
Maali
Areas of
Expertise /
Skills
Chicago, IL 60622
***********@*****.***
www.linkedin.com/in/izzat-maali-546369110
A self-starter and solutions oriented professional with a demonstrated track record of taking on new responsibilities, developing the required capabilities and delivering exceptional results. Seeking a challenging opportunity to utilize my skills and deliver value. Project Management Camera System Implementations
Leadership Time Management
Customer Service Quality Assurance
Business Case Development Resource Management & Reporting Microsoft Office Suite Structured Query Language (SQL) Experience Safespeed LLC / Project Manager - Construction/Quality Assurance OCTOBER 2017 - PRESENT, CHICAGO, IL
Lead activities required to operationalize a fully functional camera monitoring system. Significant interface and coordination with Customer Relations, Field Engineering, Municipality Personal, Construction Firm, Illinois Department of Transportation (IDOT), Public Utilities and Service Providers in this role to resolve issues, provide status and deliver projects on-time and within budget. Over 15 projects delivered on-time and within budget within the last 18 months. Performed preliminary diligence and feasibility assessment to identify future intersections within a given municipality. This includes review of IDOT data, site visits of the prospective intersection, and preparation of reports for use in discussions with the identified municipality. Over 10 new municipalities identified and contracted within the last 18 months. Lead Quality Assurance activities to ensure proper operation of the actual camera system in each of the 26 municipalities and interface with Field Engineers and other providers to resolve all issues and restore all lapse in service within prescribed guidelines. Safespeed LLC / Analyst
JANUARY 2014 - SEPTEMBER 2017, CHICAGO, IL
Held various business associate & analyst positions of increased responsibility – Violation Review Associate, Violation Compliance Associate, Adjudication Associate. Performed at an exceptional level in each position as demonstrated by the rapid progression over this period of time. Education
University of Kansas / Bachelor of Science, Journalism & Mass Communication AUGUST 2008 - MAY 2012, LAWRENCE, KS
Produced and reported for campus news & sports shows, wrote for university newspaper, and produced & hosted radio shows for four semesters for university media stations. Shot and edited news videos and wrote features, profiles, trends and technology news stories.
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