Manager Service Representative
Resume:
Laquita Smith
Apple Tech Support - Conduent
Saltillo, MS 38866
****************@*****.***
An active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company; enjoy all new assigned duties as I am always looking to learn new skills.
Willing to relocate: Anywhere
Work Experience
Manager
Dollar General - Tupelo, MS
May 2019 to December 2020
Became an Assistant Manager within 6 months.
Supervisor
Ross Dress For Less - Tupelo, MS
September 2015 to May 2018
Unload truck, brought products to floor, cashier, etc.. CSR - Customer Service Representative
Amazon.com - Tupelo, MS
May 2012 to July 2015
Inbound calls, messages, helping customers and drivers.• Managed customer accounts
• Greeted customers
• Resolved customer issues
• Worked in the inbound call center
• Assisted customers via live chat
Education
High school or equivalent
Skills
• CUSTOMER RELATIONS
• TELEPHONE
• TELEPHONE SKILLS
• FAXING
• FILING
• Technical Support
Assessments
Management & leadership skills: Impact & influence — Proficient January 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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