I.T. Student

Nnamdi Izuchi

**A Garfield Avenue • Hyde Park, MA 02136 • 857-***-**** • ******.**********@*****.*** Skills

Software: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, and OneDrive), Android OS and Apple iOS/MacOS, Apple Core Training, HTML, CSS, Soap UI, and Sitecore Experience

John Hancock Retirement Plan Services Westwood, MA Software Testing Analyst August 2018 – June 2019

Created and executed simple and complex test scenarios for web applications

Collaborated with a team through daily in-person and online communication to solve issues

Identified code defects and corresponded with software developers using the “Agile” structure Navigated through databases and web services while handling sensitive customer information Best Buy Dedham, MA

Advisor October 2020 – December 2020

Assisted customers at checkout and front-end

Collaborated with other employees to create the best possible customer outcomes

Connected customers with applicable services to enhance their experience Apple Dedham, MA

Specialist November 2019 – January 2020

Assisted customers with transactions and general questions

Collaborated with other employees to create the best possible customer purchases

Trained heavily on Apple products and operating systems

Connected customers with applicable services to enhance their experience Famous Footwear Westwood, MA

Sales Associate February 2018 – August 2019

Assisted customers with purchases while tending to merchandise

Initiated customer retention by meeting quotas for rewards programs

Utilized technology to manage inventory functions and generate online sales Education

Northeastern University Boston, MA

College of Professional Studies January 2020 – Present

Currently in a Bachelor of Science in Information Technology program Nnamdi Izuchi

62A Garfield Avenue • Hyde Park, MA 02136 • 857-***-**** • ******.**********@*****.*** Year Up Boston, MA

Quality Assurance Training September 2017 – August 2018

Year Up is a one-year career-development program comprised of college-level courses, professional training, and a six-month professional internship in Quality Assurance

Earning college credit recommendations at Year Up from the American Council of Education and transferring them towards degree programs at colleges/universities that accept credit for prior learning Volunteer Experience

Boys & Girls Club Dorchester Boston, MA

Inclusion Partners Volunteer January 2015 – May 2015

Received training to work with children with mental disabilities

Mentored children with mental disabilities in various academic, musical, and athletic activities

Facilitated the inclusion of disabled children in regular after-school activity with other children

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