SagarThapa

: +918*********

E-mail: adi6c2@r.postjobfree.com

OBJECTIVES

A hard wording self-starter with over nineyears’ experience in the hospitality industry. Possessing a passion for delivering quality customer service with a proven track record for maximizing profits.Seeking a challenging and varied position that will enable me to capitalize on my experience, with opportunities for personal and professional growth

To advance my career to the highest level in sales and service by providing my employee and his clients with the best standard of professional service and expertise. Strong work ethics, friendly and personal outstanding record in sales with strong selling, leadership and communication skills, Teamwork, problem solving and result oriented.

WORK EXPERIENCE

Worked as a Barista in Nathalie’s coffee & kitchen (sports city, Dubai) since from (May 2018- Mar 2020)

Orange leaf frozen yogurt llc (Mall of the Emirates, Dubai) as a BARISTA.

Feb 2017 to march 2018.

Starbucks Coffee (MH ALSHAYA LLC) as a barista.

Dec 2010 to Dec 2016.

SKILLS

Customer First - Making customer and their needs a primary focus of action; developing and sustaining

Productive customer relationship.

Quality Orientation - Accomplishing tasks by considering all areas involved; showing concern for all

Aspect of the job, accurately checking processes and tasks.

Continuous Learning - Actively identifying new areas for learning; regularly creating and taking Advantage of learning opportunities; using newly gained knowledge and skill ‘on The job’ and different and novel ways to deal with work problem and opportunities.

Customer Service Efficiency -Delivery of quality services in accordance to specified service levels

And within Financial budget

Team Development – Using appropriate methods and a flexible interpersonal style to help build a cohesiveteam facilitating the completion of company goals.

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OTHER WORK EXPERIENCE

Worked as a customer care executive in American Device Instruments Dehradun, India from May 2006 to Feb 2007

Worked as a customer care executive in soft age device(Vodafone Telecom) from May 2007 to Dec

2008,Dehradun, India.

Worked as a sales associate in Flying Machine a leading cloth brand from March 2009 to April

2010.Dehradun,India.

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EDUCATIONAL QUALIFICATION

High school from CBSE board 2001,Dehradun, India.

Senior secondary school from Nios board 2005,Dehradun, India.

Bachelor of Arts 2ndyear from HemwatiNandanBahugunaGarhwal university 2007.

COMPUTER SKILL

Good Command over Excel, Microsoft Word.

PERSONAL DETAILS

Date of Birth : 06thDecember 1985

Nationality : Indian

Marital Status : Married

Passport No. : R7708292

ADDITIONAL DETAILS

Hobbies: Cricket, Reading, & Traveling.

Languages Known: English, Urdu, Hindi, & Nepali.

PERSONAL STATEMENT

By virtue of my work experience and professional training, I am well equipped to handle the responsibilities assigned to me. I am looking forward to a challenging assignment in professionally managed organization, which believes in open and harmonious work culture. Provided with an exciting opportunity I would ensure success through sustained effort. I would like to contribute to the company’s growth and learning.

Declaration: - I hereby declare that all the above mentioned information are complete and correct to the best of my belief and knowledge.

Reference available upon request.

(SAGAR THAPA)

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