ERIC T. CROSSON
San Antonio, TX ***** ***- ***-**14 ***********@*****.***
PROFESSIONAL SUMMARY
I am a self-motivated, versatile, educated individual with strong communication, supervisory, general construction, and facilities knowledge seeking employment with an organization that offers me the opportunity for advancement and growth as well as allowing me to use my skills and education to develop myself into a valuable asset to the organization.
SKILLS
Proficient in Microsoft Office and Google G-S
Experienced in Oracle HCM
Experienced in ServiceNow
Experienced in Ubiquity BMS (HVAC controls)
Expense reports
Billing
Inventory
Contracts
PO's
Proposals
Quality Control
Safety
Scheduling
Supervision
WORK HISTORY
Maintenance Tech/Facilities Manager, 09/2010 to Current Salelytics Formerly West Corporation – San Antonio, TX
Supervise a team of six to include the Security Team and company Receptionist
Responsible for completing bi-annual Employee Appraisals and determining eligibility for pay increases for Security Lead and Receptionist using Oracle HRMS
Coordinate with Security Lead to approve Security Team bi-annual appraisals
Oversee billing, purchase orders, work orders, general maintenance, and capital improvements for San Antonio Campus as well as Beaumont, El Paso and Sherman locations (over 250k sqft)
Actively work with clients of Salelytics to ensure cubical setup, furniture placement, and power and data setup are to their specifications to facilitate business
Annually gather costs, proposals, and service contracts for plumbing, data, electrical, HVAC, custodial, supply, alarm monitoring systems, critical power, pest control and landscaping vendors
Ensure that all safety systems are compliant and certifications are up to date
Scheduling vendor preventative maintenance and determining when emergency maintenance needs to occur and be scheduled
Maintain an efficient and effective relationship with various vendors to ensure all aspects of standing contracts are met
Ordering of custodial supplies to ensure adequate on hands for custodial vendor
Supervised and coordinated various construction projects (i.e. buildout of offices, wall installation, wall tear-down, re-carpeting, re-painting, plumbing, electrical, data infrastructure, etc.) throughout site at the request of the Salelytics client
Required to be on-call 24/7
Generate and pay POs for vendor services/maintenance that falls outside of normal service contracts
Pay monthly service contracts to vendors via corporate P-Card
Perform various maintenance duties i.e. plumbing, electrical, HVAC, millwork, etc. Project Superintendent and Quality Control Manager, 09/2007 to 02/2010 Mapco, Inc. – San Antonio, TX
Maintained job progress schedules
Advanced experience in Plan Reading
Supervision of job site, job progress, and labor
Quality Control Responsibilities (Construction)
Billing/Pay Application processing
Generated payment schedules and approved payment requests
Data Entry
Product and material estimation
Conducted various types of meetings i.e. Safety, Coordination, and Customer Status
Heavy equipment certified i.e. Forklift, backhoe, and front end loader
24/7 On-Call for high profile jobs at Ft. Sam Houston and Randolph Air Force Base
Traveled extensively to various military installations throughout the country
Army Corps of Engineers Quality Control Certified (Exp. October 2012)
American Concrete Institute Level 1 Certified (Exp. December 2013)
OSHA 30 hours completed (Exp. March 2013)
Crew Leader, 06/1999 to 03/2006
Longhorn Concrete – San Antonio, TX
Supervised multiple types of crews i.e. Clean-up, form-setting and steel-setting
Experienced in the following: surveying instruments, reading prints, form-setting
Kept inventory of equipment and tools
Completed general maintenance on trucks and heavy equipment EDUCATION
Masters of Business Administration: August 2020
Tarleton State University - Stephenville, TX
Online program Sept 2018 – August 2020
Bachelor of Arts: Communications, History, & Psychology, 05/2017 Texas Tech University - Lubbock, TX
Online via Lubbock Campus September 2015- May 2017 Business Administration
Texas Tech University - Lubbock, TX
January 2002 - March 2004