Experience
Floor/Bar Manager, Sobral at the Lennox December 2019-March 15, 2020
Responsible for making sure all staff is trained within the proper guidelines of the property. Implemented new spreadsheets for inventory and managing the restaurant; along with organizing all storage areas. Created new cocktail list with fresh local ingredients.
Floor Manager, The Grill on the Alley August 2016-December 2019
Responsible for making sure all staff is following protocol with customers. Dealt with customer comments and complaints in an efficient manner.
Head Bartender/Server, The Forge Restaurant and Wine Bar June 2013 – July 2016
Welcomed bar customers and waiting for table customers with a positive attitude and excitement for the establishment. Implemented weekly drink specials.
Manager/Bartender, Boucher Brothers Inc. January 2013 – August 2013
Ensured that all customers were enjoying their beach time with all of the refreshments and snacks they required.
Server, Carrabba’s Italian Grill March 2012 – May 2013
Responsible for creating memorable positive experiences for all guests throughout their dining experiences. Regular duties included standard side work, opening and closing stations, and having a full understanding of the ever-changing menu.
Bartender/Server, Doraku Sushi December 2010 – February 2012
Ensured that every guest had a memorable and positive experience. Assisted with training new employees and providing suggestions to improve customer satisfaction.
Bartender/Server, Ocean’s Ten July 2004 – December 2010
Ensured that every guest had a memorable and positive experience.
Technical Skills
Microsoft Office and all of its components
Various POS systems including: MICROS, Pinnacle, and Open Table
Bilingual Spanish and English.