sanaa laghrari

***-**** **** ******, *********, BC, V6P 0G3 · 438-***-****

adi5xs@r.postjobfree.com

Experience

july 2020 – october 2020 Vancouver, bc

retail sales supervisor, dunbar eyecare optemetry clinic

• Take initiative to maintain cleanliness of optical boutique and lab area and secure & protect company assets

• Maintained inventory by selecting and purchasing frames and handle returns ensuring that products available meet the needs of our patients and lens inventory remains well stocked

• Assisted other staff with difficult or complex areas of product needs & prescriptions

• Developed strong long-standing relationships with patients by providing superior service including helping patients find eyewear solutions, post-sale follow-ups and addressing any patient inquiries promptly

• Assisted patients in selecting frames and lenses that are appropriate for their prescription and lifestyle and be able to confidently and clearly communicate the features and benefits of various products to patients

• Demonstrated superior product knowledge and gave expert style advice

• Listened to patients needs and wants and offered products which are suitable for them

• Precisely take and record measurements for eyewear and ensure finished glasses are made to Rx specifications

• Performed adjustments to eyewear correctly

• Followed all COVID related safety and sanitation protocols diligently

• Tracked monthly sales and reported figures at our meeting. august 2018 – june 2020 abu dhabi, uae

manager, krys optical

• Managed sales growth and performances.

• Established strategies, sales goals and targets.

• Created communication plan to clarify incentive programs.

• Increased sales and customer loyalty through in store and external networking activities.

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September 2017 – march 2018 dubai, uae

optometrist, sun eyes (yateem optical)

• Performed vision tests and analyzed results

• Managed contact lenses and solution inventory

• Assisted patients in selecting frames and lenses august 2014 – may 2016 dubai, uae

optOMETRIST/ medical director, magrabi optical llc

• Identified specifications for eyeglasses or contact lenses from a prescription prepared by an ophthalmologist or optometrist or by analyzing the client’s eyeglasses or contact lenses using optical measuring devices.

• Conducted tests using specialized instruments to determine ocular health and visual efficiency.

• Prescribed and dispensed eyeglasses, all type of contact lenses and other visual aids to improve and correct vision and manage disorders.

• Educated patients on contact lenses use and care, ocular hygiene and preventive care and maintenance related to occupation and lifestyle.

• Refer the patient with ocular diseases to an associate ophthalmologist or other physicians.

• Informed patients on materials, frames, tints and anti-reflection coating according to their prescription glasses, face shape, complexion, occupation and lifestyle to help improve their visual standards.

• Adjusted finished eyeglasses to fit clients.

january 2013 – june 2014 casablanca, morocco

optometrist, lynx optique / krys Casablanca

january 2008 – december 2012 marrakesh, morocco

optometrist, laghrari vision

january 2006 – may 2007 casablanca, morocco

internship, OPTIQUE HDIDOU CASABLANCA

Education

2003 - 2007

optometry diploma, Institut Supérieure Maghrébin d’Optique et d’optométrie (ISMOO) in partnership with the Raymond Thibault Optical Institute (IORT), the SEMLALIA Marrakech Medical Faculty (FSSM), and the Marrakech Medical Faculty/Pharmacy (FMPM). 2003

baccalaureate in experimental SCIENCES

Skills

• Goal-driven with strong ability to identify customers’ needs

• Meticulous and methodical

• Excellent interpersonal skills for dealing with clients and colleagues

• Expérience in SAP

Activities

Skiing; Horse riding; Reading; Travel.

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